Charming 2-Bedroom House in the Heart of Lafayette

Management company was responsive … at first.

This property is in desperate need of remodeling - it should not have been rented at all! Our shower was broken, there were live roaches in the kitchen, holes in the doors, 2 doors that didn't work, sticky stained linoleum flooring, dirty water-damaged popcorn ceilings, the furnishings were cheap, wobbly and uncomfortable, and the entire place smelled like an ashtry. The photos looked so much better than reality- so much so that we all checked to make sure it was the same house. Not only is the house entirely rundown, but they did not adequately prepare for guests - zero hand towels, 2 rolls of toilet people for 4 guests for 4 days, only 1 small mirror in the house and not full-length, 1 towel rack for 4 guest, not enough clothes hangers or cutlery, stained bed covers, and the filthiest, most revolting shower mat any of us had ever seen. And as if that wasn't bad enough, there was no way to turn on the lights or turn off the fan in the living room, because it was remote-only and they didn't give us the remote control! We were SHOCKED when we walked in. We messages right away to ask them to fix the smoke smell and the broken shower handle. They did send someone within a few hours to fix the smoke smell, which actually helped quite a bit. A handyman fixed the shower, and they brought a new shower mat and mattress protector. However, the shower handle fell right off the very next morning. We messaged right away and asked the agency to fix these things, they became mostly unresponsive and no one returned for the next two days to fix the shower, bring the remote control for the lights, or any of the other things that we needed. The house was gross, and because it was an event weekend, the price was outrageous and did not reflect the state of the property at all. We had a terrible stay and will not stay at this property, or with this property management company, ever again. STAY AWAY!