Apartamento Mélias, 2 quartos e piscina, Vilamoura

good house

The house was perfect, great location, very clean and spacious. I wish i could say the same about the hosts/ company. firstly instead of charging us the original 200 euros they instead charged 400 euros just because we’re younger (mind you we are all over the age of 18 , we were a small group of 4 people ). We payed this caution fee and before we left we cleaned the house did the dishes and did not break or ruin any item of the house. At the end of our stay they accused us of having 11 people living in a 2 bedroom house , when the time stamp of the camera was clearly just a dinner and they left right after. They also accused us of breaking items in the house which we didn’t touch. They then tried to justify charging us the 400 euros because of a slight noise complaint, they were also extremely rude and accusatory using pictures of cameras outside the house without looking at time stamps and seeing none of the extra people spent the night. They have no reason to charge us the 400 euros ! nothing was broken or ruined the house was left exactly how it was given and only 4 people spent the night at the house