ZEN Medicity - Boutique Hotel Gurgaon

Property is too good and hygeine.and safety are there.

But service is not satisfactory and the female staff who are at reception are rude.

The staff at this place were very friendly and responsive. Their breakfast timings are 7:30 am onwards, however, I had requested for an early breakfast as I had to check out early. They fulfilled my request.

Amenities in the room for eg. slippers (which they did provide when I requested for it, but these were not available by default). The toileteries provided could have been better.

They try to fool you Don't book rooms there

They tried to fool I booked the hotel online they give me a single room despite showing my booking on app they are saying to me cancel the booking and book again on app at the same price if you can do that I need to message with them for 1 hour after that they change my room even their staff knows they switch our room and told us you paid for good room not this one but they still didn't agree and we had to fight

Quite place, not too many people

Not value for money, property was no clean, one of our room had no hot water, fan regulator was not working, staff lacking professionalism, one of the ordered food item was never delivered.

Zen Stays provides me an exceptional experience from start to finish! The location is ideal, with easy access to local attractions, restaurants, and peaceful surroundings that offer a true escape from city life. The setting is beautifully designed, with serene decor that really lives up to the "Zen" name—perfect for unwinding and recharging. The services are top-notch; the staff is incredibly attentive, friendly, and genuinely interested in making your stay comfortable and enjoyable. Every request was met with a smile, and they went above and beyond to ensure we had everything we needed. The amenities, from the spa to the cozy lounge areas, are immaculate and well-maintained, making the whole place feel luxurious yet relaxed. Overall, Zen Stays provides a wonderful blend of tranquility, luxury, and attentive service. I highly recommend it to anyone looking for a peaceful getaway. Can't wait to return!

I recently had the pleasure of staying at Zen Hotels, and I couldn’t be happier with the experience! From the moment I arrived, the service was exceptional. The staff went out of their way to make sure every need was met, always with a friendly and professional attitude. The amenities were top-notch, making the stay feel truly luxurious. Whether you’re looking to relax or explore, Zen Hotels is the ideal choice. I can’t recommend it enough and will definitely be back for another stay.