Aliya Resort and Spa - Thema Collection

A nice hotel, rooms and facilities a little dated but functional

The food was exceptional The views are amazing Staff friendly and welcoming

We recently had the pleasure of staying at Aliya Resort & Spa in Sigiriya, and the experience was truly exceptional. From the moment we arrived, the warmth and professionalism of the team stood out. A special mention goes to General Manager Kasun and his team, whose outstanding hospitality and friendly service made our stay both comfortable and memorable. True Sri Lankan hospitality. Their attention to detail and genuine care for guests are clearly reflected in every aspect of the resort. We also had the opportunity to visit the Ayurvedic spa, where Dr. Buwaneka and his team provided excellent treatment for my back pain. Their expertise, combined with a calming and professional approach, made a noticeable difference and added great value to our stay. Overall, Aliya Resort & Spa offers a perfect blend of comfort, service, and wellness. I would highly recommend it to anyone visiting Sigiriya or Dambulla.

The staff! Super friendly and attentive, the loveliest people.

Nothing!

Everything about this resort is exceptional. The staff, the food, the pool and the activities!

Fantastischer Pool mit spektakulären Blick

- Ausblick - Pool

- Personal am Pool könnte aufmerksamer sein - Abholung mit Uber oder PickMe schwierig

I am traveling with my family. I was born and brought up in Sri Lanka, but currently live in the UK; my family doesn't. This was the first time my family visited Sri Lanka to experience the great hospitality I always talked about. Boy! It did deliver. From the very first entrance to checking in to service areas, we were always greeted with a smile. My little girl, Amya, was well-loved. My son and stepdaughter shared that they would want to live in Sri Lanka. Everyone we met at the hotel was welcoming and even went above and beyond to cater to my fussy eater 3-year-old daughter. The views were unbelievable. The room was neat, tidy, and picturesque. The waiting staff at the pool and the lifeguard were exceptional, going above and beyond to help my partner find her vape that she accidentally dropped in between the wooden floorboards. From the gardener to the security the waiting staff, everyone stopped to greet you, smile, and talk. You felt like you were among friends and family. It is child-friendly, and rooms are spacious. We stayed in room number 40. We have 5 people: 2 adults, 2 teenagers, and a 3-year-old toddler. All had enough space in our gorgeous room.

While our overall experience was exceptional and exceeded expectations, we have identified a few minor areas for refinement that could elevate the service from "good" to "great." Specifically, we recommend tightening the bathtub taps and installing safety locks on bathroom doors. Our stepdaughter inadvertently became temporarily stuck, though she found amusement in the situation by ordering room service via her phone. Hotel staff were on the property within minutes and took a little while to sort this out. But great adversities create the most adventurous and inventions. Additionally, we note that the dinner service commences at 7:30 PM, which is somewhat later than preferred.