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8.9 / 10 Guest Rating

Extraordinary 2BR apartment in fully equipped hotel in Tulum

2920 Jabalí 317, Tulum, mx

Extraordinary 2BR apartment in fully equipped hotel in Tulum - main view

About the Property

Luxurious Penthouse in Ophelia Hotel, Tulum

Rooftop Pool and Garden Oasis
Indulge in the rooftop pool overlooking the stunning garden, a perfect spot to unwind and soak up the sun. Enjoy the tranquility of the lush surroundings while savoring a refreshing drink.

Fully Equipped Apartments
Experience comfort and convenience in our air-conditioned apartments equipped with modern amenities like a kitchen, private bathroom, and a cozy seating area. Relax in style with garden views and a sun terrace.

Family-Friendly Amenities
Families are welcome! Kids can splash around in the dedicated pool area while parents take advantage of services like bicycle and car rentals. Create lasting memories in our charming oasis.

Ready to experience luxury and relaxation at Amazing Penthouse in Ophelia Hotel, Tulum? Book now and make your dream vacation a reality!

Facilities & Amenities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent9 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
RichterdkDK
Verified booking
family with young children
Standard Room
Stayed in Apr 2, 2025

"Could have been nice, but to noisy and not very clean."

4.0

Very spacious apartment, really nice shared pool area

Not very clean upon arrival - especially roof top balcony and private pool (we basically couldn't use it! - even after they came to "fix" this part) Only 1 key for the apartment. You need to lock with key from the inside, which basically prevented us from leaving or arriving separately as a family of 5. 1 AC was heavily dripping water when turned on - preventing us from using 1 of the bed rooms. No answer for our "complaints" on Sundays. In our case arriving late on Saturday and leaving early on Tuesday morning, the result was 2 out of 3 days being very limited and dissapointing. VERY noisy - mostly dogs out barging all night but also neighbours dancing partying on the other side of the street(not in this complex, but Tulum locals)

Helpful?
L
LaurengbGB
Verified booking
family with young children
Standard Room
Stayed in Feb 3, 2025

"A great place to spend a longer time and feel like home!"

9.0

It’s a lovely apartment, really spacious with everything you need and super comfy beds. The complex is lovely with a pool and gym, a supermarket nearby and loads of small local restaurants and food carts round the corner. The more let’s say ‘sanitised’ and touristy bits are not far, a 10/15 minute walk, and there’s a lovely cenote just 10 mins away. Lots of people have commented about the area/state of the roads in other reviews but it really feels very safe and people are friendly and helpful. The WiFi is really good if you need to work etc.

There can be entire days where you just smell burning plastic because of things going on around the area but that’s not really the fault of the property. Maybe a few more things in the kitchen - only one wine glass and no bottle opener so we had to borrow one from a neighbour! There are power cuts, we had a couple during our stay, but the power tends to come back after an hour or so.

Helpful?
L
LeonoragbGB
Verified booking
family with young children
Standard Room
Stayed in Dec 31, 2024

"It was a short but pleasant stay. More than enough room!"

9.0

A very spacious property.

Given the time of year the sun was a little low so the north facing balconies did not get much sun, however, during the summer months this would be better as the sun would be positioned higher in the sky.

Helpful?
R
RoisinieIE
Verified booking
with friends
Standard Room
Stayed in Sep 18, 2024

"Amazing pool and grounds"

10.0

Amazing pool and grounds. Very good air conditioning 10 mins walk from massive supermarket -chedraui

Property is named as penthouse with private pool and not hotel Ophelia therefore caused confusion when on arrival.

Helpful?
K
KabausUS
Verified booking
family with young children
Standard Room
Stayed in Jul 9, 2024

"Exceptional"

10.0
Helpful?
W
WilliamusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 26, 2024

"Exceptional"

10.0

The property is very spacious and open.

Helpful?
E
ElizabethgbGB
Verified booking
family with young children
Standard Room
Stayed in May 8, 2024

"Spacious and comfortable base for exploring Tulum and the surrounding area."

8.0

Spacious apartment, and great pool in the complex - plenty of seating and nice shaded spots to hang out. Secure complex with good parking and 24 hour security. Conveniently located if you have a car, though Google Maps struggled with the dirt roads. Nice to have a lot of space, and good sized kitchen/living area. Air con, wifi and pool towels all great, and the beds were comfortable. The two main bedroom suites had good storage and wardrobe space.

There could have been more instructions on where to find things like the washing machines etc, but we managed to work it out. The living room could do with an additional sofa as there's only one, and the place sleeps nine people. One bedroom is accessed via the balcony, and had noisy machinery in it, which meant we didn't use it, which was a bit of a shame. The plunge pool needed cleaning by the end of the weeks stay, and the bedrooms overlooking the road can be a bit noisy with the local dogs/livestock at night.

Helpful?
O
OlivergbGB
Verified booking
with friends
Standard Room
Stayed in May 1, 2024

"Exceptional"

10.0
Helpful?
E
ElizabethnzNZ
Verified booking
with friends
Standard Room
Stayed in Apr 19, 2024

"Exceptional"

10.0

Amazing apartment - we had a good deal on the price though. Private pool, luxurious rooms and nice big pool also

Needed a car to get to as a bitvout of town. Wouldnt suitbpeople without a car.

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