Welcomely - Anna Guest House

- The location was great. less than a one km away from the tower of Pisa - Public parking available close by - Separate room for our 2 kids and ourselves - Nice yard - Washing machine (we dried our cloths outside) - When we locked our selves out on one day, they did come and unlock the door for us while we were away for the day.

- Kitchen didn't have soap, or kitchen towels - Responses to questions were slow. - Wifi was slow - The two air conditioning worked, but without ventilators, the air didn't flow properly to the rooms.

Not much to be honest, the location is okay.

The property was not clean at check-in time, only 2 hours later (6pm). For a one night stay, that’s not ok. The AC was not working - great service when it’s July, it’s 35 degrees outside and you travel with young children.

The location is great

Needed some cloths in the kitchen to wash up & wipe down surfaces.

The bedrooms and 2 bathrooms were great.

No actual living room to gather in. Would have also been nice to have access to extra pillows, blankets and soap for the shower.

Location near Tower excellent. Bus stops vitually outside for station etc.Beds very comfortable. Good showers with plenty hot water. Easy for days out to Lucca, Cinque Terre etc

No information folder re waste disposal, air con etc. Could not find iron . Reported faulty kettle and replacement promised- never arrived. Obvious ant problem as powder sprinkled liberally before arrival - even so ants in bedroom. Garden untidy and not welcoming. Limited cutlery. Shame with a bit of effort this could be an excellent apartment.

We stayed here for the weekend of the marathon / half marathon in December and the location was perfect. Walk to the start line took 5 minutes. Apartment was clean and tidy. It was cold when we arrived, but once we worked out how to switch the heating on, it soon warmed up. There was some confusion over how many beds we needed made up (although I'm not sure why they don't make them all up anyway), but the hosts were quick to drop extra bedlinen off and very helpful.

We didn't notice prior to arriving that there was no living room! Not a huge issue for us as we were out most of the time. There's a table in chairs in the kitchen that we sat at instead. The WiFi didn't work.

Location was close to Tower

Lounge was in the doorway