Candlewood Suites Chattanooga - East Ridge by IHG

Everything and will be back

Wish they had breakfast but it’s ok I liked everything

We really enjoyed this property.

Comfort, clean, and great value by the highway

There was one sketchy person hanging around the building in the early hours of the morning.

The suite was exceptional. We didn't expect such a. Big room. And everything you could imagine was I included in it to prepare meals.

Wish we could have stayed longer.

Beds comfortable

Was kind of in a shady area

All good

New

I had read some negative comments about this place just before we arrived and began to get concerned. Granted there is a motel sitting RIGHT IN FRONT of the property that people might call “sketch”. However, once inside, the room we were in was fantastic! It was clean and updated. My husband and I were both pleased with our stay. Also, the price was much less than other hotels in the area.

1. It is in a bad area. While the hotel is newish, the hotel right next door was scary. The road the hotel is located on is in a bad area….very run down area. 2. I had sent an email through the Booking.com website to the hotel months before my stay requesting daily housekeeping services. The hotel’s response was to ask during check in. I requested during check in and for the first several days of my stay there was NO housekeeping at all. Each time I would walk down to the front desk but honestly the employees…especially the female hotel manager….did not care at all. Oh you are on the list…but yet no services. 3. We had a family emergency and had to check out (before noon one day early). The front desk manager at the time said no problem we will credit your balance but you have to have Booking.com call us to facilitate the process. I even asked them to put a note on my reservation to note this. When I contacted Booking.com and they called the hotel, the female hotel manager on duty said nope…too bad.

The staff made the difference