Glass Bathroom & Eight Lamps

Very nice, very comfortable

N/A

Location is great, close to city. Very new and modern, comfortable bed. Interesting bathroom set up, it’s all glass.. but being on my own I liked it!

Took a moment to find the door, the basement are looks messy, but once I got in I was happy. A bit more privacy for the bathroom would be great if I was traveling with someone :D

It’s in the BASEMENT and they didn’t mention that in the discretion. I paid for one month more than 1300€ I never expected it will be in the basement The apartment is smelly, damp, and you can't open the windows without seeing people's feet. The Wi-Fi is also very poor. The average monthly rent in Zagreb is way less than that for normal units. The worst this in the experience was the person in contact! was so rude when i asked him to relocate me he suggested worse option ( very old apartment, or 15km far from me, ..) maybe that all what they have and no wonder their booking no refundable! I felt disrespected and kinda scummed! I am very easy going person and this is my first time write review but it was so much!

We made a reservation for this place, but sadly didn’t stay here due to an error of double booking. Even though we made a reservation 2 months ago, we were contacted while already travelling to Zagreb to be informed that we can’t stay here, and they offered their second apartment and “sold” it off as the same quality as the first one. Since we were already on our way to Zagreb we said yes to this second apartment, believing it was the same quality because they said so, but we were disappointed when we arrived. Two days in, we asked for at least a partial refund since we checked the booking prices for the apartment we were in, and they were quite lower than the one we payed for. Instead of a partial refund they said if we leave a 10 star review, they would offer some kind of discount for our next stay in Zagreb(we wont be coming here anymore) or the other option was to get to stay one day longer for free, but we didn’t want that either. The apartment we stayed in is the following. https://www.booking.com/hotel/hr/funktastic-studio-w-floor-heating-55-tv-washer-amp-dryer.en-gb.html?aid=304142&label=Share-e1NbY1%401703843789&sid=a34f0d3f623cd90a78fd7442b16bc278&dist=0&keep_landing=1&sb_price_type=total&type=total& There is a list of issues, firstly the apartment is twice smaller than the one we had to stay at. The second issue was the smell of sewage in the whole apartment. We froze absolutely every day. There is a thermostat but we believe it didn’t do anything regarding the heating, because we couldn’t find a radiator anywhere. There was an AC but no remote so we couldn’t even use it. It says floor heating but the floor was ice cold even though the thermostat was set to 26 degrees celsius. The door is not safe, from the outside you could lock it only once, and if you push the door a bit harder it opens up even though it’s “locked”.