Oustau Camarguen Hôtel & Spa

The hotel staff were very friendly, attentive and accommodating.

Room door did not lock automatically

Location, pool, design. This is a lovely family-friendly hotel in Port Camargue, which we have returned to several times.

Recommendations for restaurants and activities should be pro-actively given. Eg. there was a 2 day festival in Aigues Mortes (10 minutes drive away) and we would have gone had we known about it. Little touches have gone from previous years (eg nougat/chocolates were put on the bed each day and now they are not). It is unfriendly and unnecessary to have a big sign on the garden tables saying that you can't eat or drink anything that is not from the hotel. It would be a nice touch to be welcomed back, as we have stayed several times. These are recommendations for the hotel and did not detract from us having a fabulous time.

The staff were incredibly helpful and went above and beyond to make sure our stay was fabulous. The spa in the property is a treat and really special. It is so peaceful and tranquil.

Great

The restaurant food was not very good. Looked great but it was over cooked. I don’t mind paying for good food but this wasn’t good I’m afraid. A shame as the hotel was great.

Very nice hotel with a great pool and restaurant!

It's a quiet, relaxing atmosphere, even around the pool area. Breakfast, lunch & dinner possibilities. Large parking, small but cozy spa area. The rooms are nicely decorated, clean and have comfortable beds, powerful air-co and a small terrace. Little noise from other rooms or corridors. Extra kudos for the handy refrigerator, which cools drinks quickly but makes no noise at all (excellent brand choice). Very friendly staff, nothing is too much for them.

I honestly can't think of anything. Maybe sacrifice some garden space & adding a dry sauna (next to the steam one) would top it of.

Very charming hotel, calm, great restaurant, easy to park car. Nice pool, rooms were nicely designed with great shower and bathroom. Access to spa and steam rooms. Really good breakfast, quality products.

I just wish we could’ve accessed the steam rooms and hot tubs without having to pay. Other then that the hotel is very charming, quaint and nice staff.