Sunset House Ceningan, 10 person beachview private villa

The house seems magical from the photos and reviews. However, as stated in previous reviews, the location is DIRECTLY on the main road which allows anyone to stare directly into your "private villa". The fence itself is about shoulder height with no barbed wire, there are no security cameras or on site staff, and the front door itself doesn't lock fully (see attached video). I didn't think any of this would be too big of a problem because its a small island, but in the end, we were left traumatized. I booked this as a bachelorette getaway for my friends. Instead we left with horrific memories. We woke up to a strange local man standing over my friend in the middle of the night asking her for sex. Thank god we were able to get him out safely. That's when I noticed the front door is faulty and doesn't even lock. When I contacted the manager, no one came or did anything which left us feeling terrified all night. When he finally did come around 6am, he aggressively interrogated her before agreeing to report the incident to the police while we went on snorkeling tour. As the day went on, he offered no resolution whatsoever. When confronting him again on how they would erradicated the situation, he went on to say that it was our fault that her bedroom door wasn't fully locked and that the police didn't believe us. That's when I requested the direct contact info of villa owner. He called immediately and seemed to be far more concerned and horrified; apparently THIS HAS ALREADY HAPPENED BEFORE!! (see screenshots) I explained how having a villa on the main road with no security measures puts people, especially a group of solo women, in danger and he is lucky we weren't r*ped or worse. He agreed.

The entire experience has been deeply traumatizing to us all. Not even in a "private villa" that we paid good money for are we safe from not only sexual abuse, but men denying and diminishing our experience for their gain. The lack of security cameras, no on-site staff, a low fence on the main road with full access to the villa, and a front lock that doesn't function put our entire party in serious danger. Please please please be safe out there!!!! I do not recommend this house at all, especially for women. It is obvious that the man who broke in was watching us prior (because of the main fence being low and open to the public) and noticed we were a group of women alone. Please see attached screen shots with property admin, local manager, and the property owner. When I asked for a full refund or even to at least pay for our dinner for the upheaval, he declined claiming no responsibility (see screenshots). I then escalated the experience to Booking.com where the owner then DENIED all allegations despite me alread screenshots and video proof (of the door not locking), saying we fabricated the story. Please be serious, why would we spend our mere 36 hours on a tropical island villa dealing with sexual harassment allegations for fun? I am appalled at the behavior of all people involved with this case and hold the property owner, the local staff, and booking.com. On a more logistical note in regards to the villa itself: there are only 3 personal cabanas, the other two smaller rooms are connected to the kitchen area. The wifi wasn't very strong, we had to go to a cafe to get service. As inspiration from previous reviews saying they ordered flower arrangements from the staff ahead of time, I requested the word "wife" to be displayed on the bed. However, after learning the price I decided to bring my own decor to the villa! UPDATE: Booking.

Everything!! The staff were so helpful and friendly, and the place was immaculate. Couldn’t have asked for better value for money

Nothing, it was perfect

The location was incredible, we could tell we had the number 1 view/spot on the island as every single scooter driving past stopped infront of our fence to take a photo. The water of the ocean is absolutely stunning. The size of the property was perfect for our group of 7 adults and 4 kids. We never wanted to leave.

The only thing would be that the wifi was quite slow and unable to load anything more than a Facebook or WhatsApp message

individual villas, great pool and dining area

situated right on the road which meant privacy in dining and pool area was not good

The view is always amazing but being our second time staying here I have to say the staff at the villa are amazing and go above and beyond. My brother proposed to his partner while we were staying and I asked for just some simple flowers and candles and they set up an amazing array of petals and traditional staues and used palm fronds it was perfect. One of their staues blew over in the wind and smashed and they sat and glued it back together in 20 mins so the could still use it. We will 100% be back again. Love the place.

It was a great view close to everything in town. The villa was clean and maintained everyday. The fridge was also stocked with drinks we could purchase. Ketut and his staff were very friendly and helped us organsie scooters to rent and traditional Balinese dinner.

Nothing

Everything was there that we needed If it wasn’t clearly Ketut would have soon had it available Very comfortable bed Clean and tidy always Best family holiday ever

Nil