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7.5 / 10 Guest Rating

Zostel Mussoorie, Mall Road

Kulri, Picture Palace, The Mall Road, Mussoorie, Uttarakhand - 248179, Mussoorie, in

Zostel Mussoorie, Mall Road - main view

About the Property

Majestic Views:
Enjoy breathtaking views of Gun Hill Point and the serene surroundings of Mussoorie right from your balcony.

Modern Amenities:
Relax in comfort with free WiFi, private bathrooms with showers, and cozy bed linen in every room.

Convenient Location:
Explore nearby attractions like Kempty Falls, Landour Clock Tower, and Camel's Back Road with ease during your stay.

To experience the beauty of Mussoorie in comfort and style, book your stay at Zostel Mussoorie (Mall Road) now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Terrace
Laundry
Luggage storage
Ironing service

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Our standard check-in time is 1 PM and the standard check-out time is 10 AM. Early check-in and late check-out requests are subject to availability, and may also attract an additional fee at the property's discretion. We strictly DO NOT allow a group of more than 8 people. In case of a group of 4 or more, you might be purposefully allotted different dorm rooms. Further, if the group behaviour is deemed unfit at the property, the Zostel Property Manager, upon subjective evaluation, retains the full right to take required action which may also result in an on-spot cancellation without refunds. - Children below 18 years of age are not permitted entry/stay at any of our hostels, with or without guardians. We do not recommend families. - We only accept a government ID as valid identification proof. No local IDs shall be accepted at the time of check-in. - Guests are not permitted to bring outsiders inside the hostel campus. - We believe in self-help and do not provide luggage assistance or room services. - Drugs and any substance abuse is strictly banned inside and around the property. - Consumption of alcohol is strictly prohibited within the property. - Bringing or ordering non-vegetarian food is strictly prohibited within the property premises. - We have limited free parking at this property. - The road leading to the property is accessible via approximately 100 meters of a stepped pathway, which includes one sharp turn. - We advise you to park your vehicle at paid parking spots near Picture Palace. The parking spots are 200 mtr and 500 mtr from the property, and cost varies subject to the car type. From 4:00 PM to 10:30 PM, no vehicles are allowed on the Mall Road. Parking is available only for private vehicles, which must arrive before 4 PM. (Rented vehicles aren't allowed on the Mall Road and must be parked in the paid parking nearby.) - All guests are advised to secure their belongings at all times. The property is not liable for any loss, theft, or damage to personal items. - We do not accept card payments, only UPI and cash are accepted. - Right to admission reserved. Note: Reach out to the property to reserve/check for a free parking spot on the day of arrival. Entry to Mall Road is closed for all vehicles from 4:30 PM to 10:30 PM. No rental vehicles are allowed on Mall Road. A note of caution: A driveway leading to the property has a steep downhill section that can be challenging for some guests to navigate. To avoid any accidents, inexperienced drivers and larger vehicles (7-seaters) are advised to avoid it.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.5
Very Good238 verified reviews
AI Summary

Guests highly rate the view from the hotel and frequently praise the outstanding food.

Categories

Cleanliness5.4
Service8.4
Location9.4
Room Quality6.3
Amenities7.9
Value for Money6.3
Food and Beverage8.4
Overall Experience7.9

Select topics to read reviews

S
SauryadeepinIN
Verified booking
solo traveller
Standard Room
Stayed in Dec 24, 2024

"Pleasant"

6.0

The location was wonderful. Enjoyed the sunset views.

The roommates were unruly. They were smoking inside the dorms and making it messy. The availability of adequate hot water also questionable.

Helpful?
S
ShahinIN
Verified booking
young couple
Standard Room
Stayed in Dec 23, 2024

"Pleasant"

6.0

the View

The space of Room

Helpful?
N
NagainIN
Verified booking
group
Standard Room
Stayed in Dec 6, 2024

"Decent stay but it is costly."

6.0

Location which is close to mall road.

Property is well built but not maintained properly. When we arrived at the hotel, balcony was full of dust and even after asking for housekeeping, personnel didn’t respond as intended.

Helpful?
T
TaauinIN
Verified booking
solo traveller
Standard Room
Stayed in Nov 29, 2024

"unZostel"

1.0

Only good thing about the zostel is it's location. Just next to Mall Road. but but but reaching there on rented vehicles is very very tough

it's not a zostel. it's more of a Hostel run by some military uncle. No event planning. zostel located in mussoorie and no camp fire. even after multiple requests. management just poking if people sit outside and talk. it is defeating the very purpose for which people come to zostel. I have stayed in various zostels across india and all were so welcoming and friendly. After staying in this, I will think about moving away from this Zostel thing now

Helpful?
S
SumitinIN
Verified booking
solo traveller
Standard Room
Stayed in Nov 25, 2024

"Bad"

1.0

Found mouse in my dorm room. Staff ignored my request twice and took it seriously the third time. ———- The staff is scamming travellers. They had beds available and when I asked them to give me those beds and charge me extra they denied but at the same time gave bed to other person.

Helpful?
B
BrahmainIN
Verified booking
young couple
Standard Room
Stayed in Nov 16, 2024

"Terrible experience - Very unsafe and poor room quality. Misleading pictures."

1.0

Booked a premium room with balcony for a 2 day vacation. Rooms provided was extremely dirty with no privacy and in a shady location. Further, the front of the rooms were transparent with no proper curtains that could give us privacy. The stay environment was so unhygienic that, though it was 10 pm,we decided to move out of the property to find a safer place to stay. The team denied refund ( full/ partial) nor offered a better room even though we didn’t spend even few minutes. The Zostel team at the property was unhelpful . Responses were in the line of “we want to help you, but we cannot help” . There was no way to escalate to the central team. Quality levels at Zostel is deteriorating. Will never trust Zostel again.

Helpful?
A
AdityainIN
Verified booking
group
Standard Room
Stayed in Nov 11, 2024

"Decent for price"

5.0

Amazing comfort mattress but no curtain for privacy. Private rooms seemed better though

Dirty windows, no view, bad common room, bad gaming room, property isn’t taken care of. Bad showers. No hot water, and broken taps

Helpful?
S
SravaniinIN
Verified booking
with friends
Standard Room
Stayed in Nov 9, 2024

"Very good"

8.0
Helpful?
P
PoojainIN
Verified booking
young couple
Standard Room
Stayed in Nov 6, 2024

"Will not go again"

1.0

Staff is very rude, cafeteria is so bad , they will take order then will forget what you ordered and when you remind them will take 30-40 mins to bring it with bad taste

Staff is very bad only 1 person who manages overall is good

Helpful?
V
VaishnaviinIN
Verified booking
young couple
Standard Room
Stayed in Nov 3, 2024

"Good"

7.0
Helpful?
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