Central 3 Bed Flat Close to Brighton Pavilion and Marina

Didn't like anything because it wasn't what I had booked. I booked from the pictures I saw, yet the house we were put in was completely different......

Spoke to the owner who reckoned they didn't have the original house I booked even tho I paid over £1200 to stay there. Yet the house I was put in was over £200 cheaper.!!! Owner said he would give us a £300 refund and surprise surprise..... It's not appeared in my account. The original house obviously doesn't exist and is a total scam!!!!!

2 hours before check in we were informed of a 'double booking' for the property we booked for a hen weekend, despite my constant efforts to get in touch with the hosts via chat and phone calls and messages in the weeks leading up to our arrival. We were forced to stay in a different property which was of significantly lower standard and did not comfortably sleep the sized group that we were trying to accommodate. The property was filthy, loud, not equipped with the required items to host a group of the size they are advertising for and had so many defects. The hosts were rude and unaccommodating, and made us feel like we have been intentionally scammed. We are still awaiting responses from the host and booking.com about refunds and compensation for our issues which is appalling.