Hotel Indigo Bintan Lagoi Beach by IHG

Hôtel très agréable Séjour très relaxant

Really nice one - great service , and surrounding

Excellent from top to bottom but breakfast and dinner service was slow and personnel still unsure what to do and how to serve. More training needed. EG- my Soup for starters arrived at the same time my Leg of Lamb. Waiter had no idea which he should give me first. Laughable but please at a 5 Star !!

Three generations stayed at the Hotel Indigo for a week and we had a fabulous time. The hotel is spotless and beautifully designed. We had a fabulous round bath in the window with great views over the beach. The food was excellent, so much so that we didn’t leave the hotel all week. It is situated on a site with a Holiday Inn and you can use all their facilities as well including a really good children’s play area. There are two pools plus a children’s pool so ideal for families.

Relaxing stay with attentive service. The resort grounds are lovely and new, and facilities are well spread out. Food quality was ok given the price and the prices of treatments at the spa (at the neighbouring Holiday Inn) were very affordable. The only downsides were the smell (liken to wet dog smell) that greeted us when we first entered our garden pool suite. It took some airing and a dehumidifier supplied by the resort to mediate the matter plus the safe that kept malfunctioning. Otherwise, everything else made for a lovely long long weekend in Bintan.

Superbe établissement Magnifique piscine, personnel d’une grande gentillesse et nourriture délicieuse. 4 jours hors du temps

Fabulous hotel, only opened last October. Room was so well equipped. Lovely beachside restaurant, great food. Friendly staff. Beautiful grounds, pools were amazing. Beach and sea beautiful. I cannot praise this hotel too highly. Highly recommend it for a lovely relaxing holiday.

Fantastisk hotell ved stranden, alt er helt nytt og rent og pent og høy standard. Bassenger og solsengene er vilt komfortable og dette er nok det flotteste hotellet vi har bodd på - og til en rimelig pris. Alle veldig hyggelige og service innstilte og resepsjonen hjelper med alt man måtte ønske. Kan virkelig anbefales! PS! Madrassene i sengen er litt for harde etter min smak..

A nice resort in a beautiful location, but... Service is totally random. I suspect it's the first hospitality operation by the developer with very few hospitality professionals on site. Loads of young staff doing who knows what. They are very polite but most of them have no idea about customer service. They are out of towels every time you arrive at the pool. They ration toilet paper like it's gold (I'd get it if you were catering for Germans but there were none to be seen). Also, the same housekeeping crew left their master key in our room one day! One evening had to walk out of the restaurant without eating as the starters hadn't arrived after 90 minutes. But then there is the big one! For all the big men out there.Their toilets are these eco-friendly things that are so tight that you have to choose if you are going for number 1 or number 2. If going for #2 your average size buddy will be hanging out over the edge of the seat.

Très bel hôtel joliment décoré, ouvert récemment avec de très belles chambres tout confort deux piscines géantes donnant sur la mer. Calme et apaisant mais le plus important est la qualité du service et surtout la gentillesse de tout le personnel présent qui change tellement de Singapour. Tout le monde a l’air ravi de vous voir. Merci à tous pour cet excellent séjour. Ah j’allais oublier, petit déjeuner délicieux également. N’hésitez pas vous serez ravi.