Sands Motel by Ontario Airport & Toyota Arena

Did not like anything. DO NOT STAY HERE. Bookings should remove this location

From May 17–28, 2026, I paid Sands Motel $871 for a two-week stay. During check-in, staff pressured me to sign a contract without allowing me to review a copy first, claiming it was company policy to provide it only after signing. After entering my room, I immediately found unsanitary conditions, including foul odors, bugs, and what appeared to be feces. I reported the issues, but staff stated housekeeping would not be available until the next day. As the night continued, I encountered more bugs and more bug bites, requiring medical attention. When I attempted to leave and requested a reasonable compromise, management only offered two additional rooms, both of which had similar cleanliness and hygiene problems. I stayed in Rooms 116 and 114, which also lacked basic amenities such as accessible power outlets near the bed. The motel failed to provide safe, clean, and habitable accommodations as advertised. I reported the matter to Booking.com, BBB, local authorities, and police. No one has resolved this issue yet. The business should not exist and ahould be shut down immediately.

Good value.

Front desk were not too friendly and very strict.

nada el hombre y la mujer son vien estafadores

lugar sucio 123456r

Near the venue

No AC, no shampoo, no extra towels and checking early fee was ridiculous

This place is duty and very noisy at 1am there was steeling outside peoples on bicycles never stay in the location we had to leave 2am we left because we felt unsafe

Nothing

Nothing ! Homeless people hanging out ! People having se outside of their rooms ! Place was a pig sty !

Filthy , no bugs but bathroom was scary ! Window raw glass broken! A/c was makeshift with faulty outlets !