Texas Bungalows Hotel and Hotel Que at i35 Austin Pflugerville

Power went out many times during the night and the AC unit beeped and woke me up every time.

Quiet, clean, spacious, comfortable beds

Location construction in immediate area, Window coverings not room darkening

The receptionist was very nice. It was clean

Hard to locate, very basic eg towels very thin (hard to dry), basic supplies (eg very small packet of shampoo). We were glad it was a very short stay, just somewhere to lay our head for a few hrs. Although it seemed like a new building, it felt very lacking in style, finish and overall substance.

How clean they are and they respect your stuff

The cleanliness

Nothing I loved it

There wasn’t much we could really comment on, as we didn’t end up staying.

We booked this property about 15 minutes before arriving after an issue with another reservation. When we arrived close to midnight, we had to ring the bell several times before someone came out. The person who attended us looked unprofessional (flip-flops and a stretched, dirty t-shirt) and had a dismissive attitude. There was also an anti-theft glass barrier at the entrance, and the overall environment felt very different from what was described on Booking.com and reflected in the reviews. We were traveling with kids and did not feel comfortable staying. When we tried to explain, we were told to quickly decide and not waste time, and that if we didn’t take it, someone else would. We felt uncomfortable and decided to leave immediately. Unfortunately, we were still charged.