Holiday Inn Club Vacations at Desert Club Resort

We loved our room and the proximity to the sphere. We really liked the pool!

The market is very very expensive. I was told I’d be charged $ for a sugar packet from the coffee bar next to the lobby. I did not love that housekeeping kept bags of garbage outside of our room. I also didn’t love having to stand in line in the lobby for sugar packets, because the coffee bar lady wouldn’t just give me one. We saw other guests ordering drinks by the pool. I asked a waiter if I could order drinks as well, he said “I’ll be right back”. He never returned. I ordered drinks from the bar myself. I had an awesome Bloody Mary made by a young lady at the bar!

Everything

No complimentary water

Love the location, can walk to all the good casinos on the strip. Excellent customer service and staff. If you run out of something or need help with your room, the staff is prompt and helpful. It is nice not to be in a big noisy casino for a change. Parking is free and inside gate. We can watch the display of the Sphere from the parking lot, an awesome free show!

The location of the property was perfect to access the Sphere and is only a 15 minute walk from The Strip.

First bad review through booking.com. This place is extremely tired and our toilet didn’t work and we had to manually flush it the entire stay, in addition to this the shower head didn't work properly and the bath didn't drain. The worst part was the pressure from front‑desk staff to attend a Holiday Inn “presentation” - good way to unsettle your guests after long haul flights and just said yes to get away. Then when checked bank card they had put a charge on it! When I tried to cancel was told that was informed of this - absolute rubbish and to be lied to and spoken over the top of really got me going. Overall, a frustrating and sub‑par stay I wouldn’t repeat.