MOE's Comfy Haven

The location was good for our activities.

From the moment I spoke with the guy that called me about timing on our day of arrival I was a bit suspicious. He told me he couldn’t be there to meet us and check us in and that he will leave the apartment key under the doormat for us. He told us not to speak to anyone at reception and to go straight to the 3rd floor etc. this was not possible as we needed the key to get into the apartment building. Therefore I had to ask the reception to open the door for us. I explained that I need to go to the 3rd floor to collect our key but he wouldn’t let me in. I tried to call the guy back a number of times that I spoke to but there was no answer, so I called the number associated with the apartment and a lady picked up. I explained that we couldn’t get in and she was very irritated that I spoke to the reception which I did not appreciate. She proceeded to tell me that I was left specific instructions not to speak to anyone at reception and then hung up on me. I called the number back again and she repeated herself then hung up again, at this stage I’m concerned as I’m thinking I’ve been scammed or something so started looking at hotels online. She then called me back to tell me that she had phoned the reception and to proceed to the apartment building. We then let in. We entered the apartment, and it was as if somebody was living there. There was personal belongings throughout the place which was very strange. The blind were closed as is they didn’t want anyone knowing we were there. Dirty slippers in the bathroom. The bed looked like it had recently been slept in. There were dishes in the sink. The advertisement stated there was a sofa bed there wasn’t. The whole experience was strange like we were in a strangers house. I feel like the apartment was being rented out illegally (I could be wrong) but when I left and spoke to reception, they told me someone lives there and that this apartments should not be getting rented out.

Wasn't what was posted on the ad, was someone home as it had there belongings there still. Lied in the add saying there was a hot tub and wasn't. Wouldn't let us talk to reception so was very dodgy. The whole experience was very dogey. When returned the key to staff at reception, was told ot was because tje lady isnt supposed to be renting the apartment out so put of pocket as didn't stay there as didn't feel safe and felt very strange with someone else's bits around, looked like she had just had a shower when she left, so had to book another hotel

Wasn't what was posted on the ad, was someone home as it had there belongings there still. Lied in the add saying there was a hot tub and wasn't. Wouldn't let us talk to reception so was very dodgy. The whole experience was very dogey. When returned the key to staff at reception, was told ot was because tje lady isnt supposed to be renting the apartment out so put of pocket as didn't stay there as didn't feel safe and felt very strange with someone else's bits around, looked like she had just had a shower when she left, so had to book another hotel