Khách sạn Sao Mai

Staff are friendly. Good place to stay

Very friendly staff

The hotel needs renovation

Breakfast

Room was not clean, roof was leaking, ghost?

The Pond.

My breakfast wasn't included. When I arrived they didn't seem to know how much the breakfast was, it was like they were mentally weighing up whether they should hike the price because I'm white. There was no menu and the only food option was omelette with a baguette and coffee. So I had to eat that 3 days running. No other options and they call themselves a hotel without a menu? My room didn't come with an electric kettle like the booking said. My bath leaked all over the floor and flooded the bathroom. My fridge didn't close, and the light sockets don't work. no cushions on the sun loungers. How is this a hotel? No complimentary tea and coffee in the room, and no glass to go with the bottled water. It's really noisy because it's right next to a sports stadium where people play sports at 5am. The TV -which probably is the thing that gives them 'hotel' status was probably built in 1975 and the picture was so bad it wasn't worth watching. It's like none of them have ever stayed in a hotel before. I would say it's more like a hostel.

The son of the family was extremely helpful, very nice and spoke great English. He was the best part of our stay. Although the a/c was just ok, the room was spacious and clean.

Although they advertise a restaurant on site, it was closed and no food was available except ramen soup. A drink was not offered with breakfast... was asked to pay. The other staff member didn't acknowledge our presence at all, although we were the only guests... he wasn't very friendly. The grounds/garden setting is sprawling and could be beautiful, but unfortunately, the grounds was unkempt with random stuff stored everywhere and could use a proper clean up. The location may be fairly close to the center, but has no charm.

Spacious place from room to dinning area, garden/yards, and free areas to walk in between. Wonderful peacefulness and convenience as it is located just few minutes walk from a main (but not so busy) road. I was given a free bike to ride to the centre of the town, about 10 mins away. Didn't want to use a moto-bike for environmental reasons. Staff are very friendly, courteous and helpful. I managed to do both reading and bicycling during my stay, eventually I ended up staying an extra day beyond initial plan.

The staff was super available, they help me with the bookings and borrow me a motorbike. Also the building was nice and the position is easy to get to city center and the countryside.

They don't speak much English, but that is also part of the chanlage.

I liked everything about the place. It’s family run and traditional. They’re new to online booking and I was fortunate and very happy to stay. I felt very welcome.

I’m vegan so there was no breakfast option for me.