3 Bedroom Apartment in Green Point

We had a great stay at this place. The house had a beautiful interior and design. The host was very helpful and accommodating. Great communication and support. Easy access to the city and other areas.

Excellent communication from the hosts. Check in was very smooth and hosts were accommodating where possible. Thoroughly enjoyed our stay. Beds vey comfortable. We will definitely be back.

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A localização, a funcionalidade, comodidade e o atendimento de Truvi, foi excepcional. Sempre disponível para responder a qualquer dúvida e dando a direção certa para contribuir para o conforto do hóspede.

Nada a reportar.

The house offers ample space for my family, with individual rooms that provide privacy for the children, each designed for comfort and personal touches. Guests will find plenty of fluffy towels in the bathroom for easy access, and the kitchen is stocked with premium coffee, fragrant teas, and a variety of sweeteners, along with essential staples to ensure a comfortable stay.

The windows could use a thorough cleaning, and the corners of the house might benefit from some extra attention. While the home has been renovated, the age of the property is evident in some areas. It would be great to have more than one toilet, especially for larger groups. We experienced some noise from street traffic, which can be a bit distracting. It would also be helpful if self-cleaning services were available for guests staying for an extended period. Additionally, we encountered some challenges with early check-in flexibility. We found that there wasn't quite enough toilet paper for our week-long stay, and the TV remote was missing batteries. It could enhance the overall experience if some of the older, unused items in the home were cleared out to create a more open and inviting space.

The unit was nicely decorated, and well equipped. The living room and bedrooms were comfortable. The bedrooms are also a nice size Easy to access with remote and keys provided. The link tree provided with all the information was super useful.

There is an additional verification process external to the booking.com process. This was not stated upfront and required provision of personal information to a 3rd party which I did not know. Information about breakage deposit was misleading. On booking.com it states a cash R2000 breakage deposit is required. However, from the 3rd party verification process they require a R5000 deposit (refundable) or a R1000 non-refundable option. Cleanliness in the kitchens and bathroom was a problem. Shower door dirty upon arrival and kitchen utensils had dried left over food. Ants were also a big problem and came the minute any food is left out on the counter for too long. No insect spray is provided to manage this. Two of the three kitchen chairs could not be used as they were broken and unstable. On two occasions our reserved parking was unavailable for the whole night. on both occasions the owner of the car could not be found and we were asked to park elsewhere. Finding parking near the location at night is almost impossible. No action was taken against the parked car (fine, clamping etc.). My calls for assistance from the number listed for the property provided were also ignored the 2nd time. The only helpful channel is to send a message on booking.com. Bed only has a duvet and fitted sheet, no flat sheet and pillows were terribly soft. No batteries in tv remote. There was no iron or ironing board, only a small steamer which was quite ineffective. A basic (free of charge) clean is only done if you stay more than 7 nights. This was not great considering 3 bed and one shared bathroom.

The ease of locating the key because of the information booklet provided

I think it was my fault, I didn’t look properly that there isn’t en-suite bathroom so it became a problem since we were sharing with males

Just the busy road and no dstv to watch rugby