Modern 1 Bedroom Apartment in the center of Bedford

Nothing

I could not even get access to the front door of the apartment block as the host gave me the wrong code. When after a phone call I eventually got in the instructions for the lock box where clear but nothing they described could be seen I even called the help again and they where describing things I could not see. I tried the code on any code lock I could see and none worked. Its been a few months since this booking. AND The property host took my damage deposit despite me not even entering the accommodation due to their misinformation for access. after abou6 phone calls to Booking.com I got £95 back. When I asked where the rest was the told me the property had to send the cleaners around to check. well they full well I did not access that property and they kept to this day 21-08-25 £55 ponds (Legal Theft of my money) AND after about 3 more calls to Bookin.com still no return of the £55 in fact absolute silence and no communication what so ever. SO BE VERY WAREY OF THIS PROPERTY AND THE HELP BOOKING.COM WILL GIVE YOU TO RETURN MONEY STOLEN.

Everything was great

perment government tenant was very rude and tried to start on me due to me going into the garden public place and my autistic son was talking but apart from that it was great

I did not opt for food and beverage services

Nothing to dislike

Cosy

Smaller than pictures look

The location

I have been wrongly fined for parking due to not informing me till the last minute (once I was there)the car park was full for that weekend. It wasn’t full at the time and prior to the booking I informed them of my car reg and detail. Unfortunately this still hasn’t been resolved.

Nothing - see below.

False advertising of this property. Arrived to the property to find that this is not at all the property advertised. Not even the same layout. The incessant 23 emails asking for separate deposits was ridiculous when everything was paid through Booking.com. Arrived late night to a completely different apartment than what was advertised. I was in the apartment less than a half hour before I left. Had prepaid the entire stay but was not going to stay in a false advertised apartment that had beds with worn mattresses so bad the springs poked through the bed. No way I was spending a week in that. Absolutely appalling and reported to customer service. I tried to contact apartment owners and left several messages with no response from anybody. Informed Booking.com of false advertising by them. A complete scam. 24 lockboxes outside and spent over an hour trying to get through to someone to find out which one was the one for access. Eventually a guy answered, but did not take any further calls or return my call when asking for someone to come out to the apartment and see me immediately. This is not the apartment advertised on this site. See my images of the apartment below I took. Then look at the apartment advertised. Complete scam.

Clean & tidy

No complimentary shower gel or shampoos