Bright and Spacious 2 BR Apartment

No breakfast it was an Apt

The dining room chairs were not comfortable to sit in. the bed in the bedroom next to the bathroom was very uncomfortable. There were squares cut in the blinds which made me uncomfortable. I could not even change my clothes in the bedroom I was in because of this. I went to use a glass dish from the cabinet and had to scrub it before use. I dropped something and it rolled under the c=ouch and when I bent down to get the item it was filthy and had a scarf under the couch.

The location was fantastic. Can't comment on anything else as we didn't stay more than 20 mins.

My wife and I have been travelling around the USA since 2009, staying in various types of accommodation, never high end due to the fact we stay in a location for 2-3 days then move on. We look at review sites before making a booking to ensure they are clean and are in good locations. We arrived at this property after check-in time and had to chase the owner for the key code. I tried calling. However, she eventually sent the details via Booking.com. I have never had to do this before. The property, although a little tired, was adequate for our needs until I saw a piece of wood being used to secure the patio door closed. On checking the lock, it was broken, and the door was only secured using this bit of wood on the runner, preventing the door from sliding open. The front door lock was a little awkward and took me about 20 times to eventually lock it as I left. This, along with the insecure patio door, did not in-still any confidence in the whole property. Also, what other corners had been cut in the apartment we weren’t aware of. I have never experienced this in all the times I have travelled to the USA or anywhere else in the world. Security and safety are a priority when travelling to make a guest feel safe. I was not happy with the doors, and I informed the owner and found alternative SECURE accommodation. The owner refused to provide any refund, stating that she thought the security was fine as no one had complained before. I took this to mean that she was aware the lock was broken but still continued to rent this property without fixing it or advising guests that this measure was in place. This is totally unacceptable as this method of securing a door should only be temporary until the lock is fixed. We would not have booked this property had we known this was the owner attitude to maintance. She also explained there was a specific way you had to manipulate the front door lock in order for it to close. You shouldn’t need to do this.

We loved the place, its quaint, clean and serene. The house was well equipped with everything and the location is amazing !Herr. Our family had a great time !!

Nothing to add here.