The Signature Level at Grand Palladium Lady Hamilton Resort & Spa- All Inclusive

Beautiful resort with a lot of amenities. The signature level was well worth the extra money. The views alone were enough to return.

Absolutely nothing all this is a scam to get you to purchase a timeshare in so many words. You are forced to book a third party so as a paying guest you truly have waived your rights for the hotel to make it right. Even when they know they are giving you a room with black mold all over the bathroom walls and smells of sewege and near a construction site.

Worst customer service ever, rude staff and management lies to your face they will make it right.

Beach was beautiful. We were disappointed with the service pretty much all around. Long long waits to get into the a la carte restaurants even with reservations. We were celebrating my daughter’s 16th birthday and after several reminders to the concierge and front desk to arrange balloons etc at our dinner at the Italian, it never happened. Service was extremely slow, we would often be seated at a table but no utensils or no napkins or salt and pepper etc and it took forever when we asked for anything. Food at the buffets was not adequately replenished - they would run out of ice cream or desserts fairly early on. Would need to take several trips to the buffet hoping that the fruit or other empty items were refilled. Food ran out even at the a la carte restaurants. This included pizza at the Italian for dinner! The grounds are beautiful and room comfortable. Wish they had some poolside dining options other than chicken and rice.

Lack of food...

Its huge but my first time experience was great.... and the food is excellent 👌 will return... only problem i had was with my bed but it was too late to change it... only hope they fix the issue for the next guess...

We recently stayed at the Grand Palladium Lady Hamilton Resort for our anniversary, and I wanted to take a moment to express how much we enjoyed our experience. The stunning beaches, beautifully maintained grounds, and the warm kindness of your staff made our vacation truly special. As Signature Guests, we felt very welcomed and appreciated, especially with the thoughtful touches provided during our stay. Our rooms, complete with the luxurious tub and outdoor shower, were a highlight that added to the relaxing atmosphere. We loved it!

Friendliness of staff

The property is beautiful. And the people are so friendly and helpful

Everything

Friendly, helpful staff. Huge property with quick and convenient transportation options. Could be more creative with dessert options.