Freshbrook House

Absolutely nothing

First, I had to pay twice because of the merchant they use. I had to dispute the first payment from my bank, and made the second payment. That was after waited for hours at Swindon town centre for Chantelle the manager of the property to sort the issue which she did not. However, I was checked in at 06:38pm instead of 4pm at least as I was waiting. After 2 nights, I checked out late about 1pm and she refused to refund my £200 security deposit, alleging that because I had couple guests that she will keep it. Although it is not in their Ts & Cs and never told that guest are not allowed. Most importantly, there is CAMERA IN THE PROPERTY WHICH SHE USES TO RECORD AND MONITOR LODGERS WITHOUT THEIR CONSENT. I and my family were monitored in the property which I am on the matter.