VM Relax Beautiful villa with pool! VILAMOURA!

The hosts are very accommodating. The location is so convenient especially with the ease of uber in the area. The villa was exceptionally clean inside. The outside areas were great for the family. There was an issue with the pool however the hosts responded very quickly to sort this for us and it was great for the rest of the stay.

The outside chairs were a little worn with two of them not safe to sit on. The outside of the villa could do with cleaning up a little bit this was minor and did not affect or detract from our stay.

The location of the property in Quarteira was convenient. The owners did respond quickly when we contacted them about the washing machine issue.

The property was not ready for guests. Mold was apparent in the bathrooms with a musty smell throughout. The air conditioning and heating didn’t work properly, the pool was unmaintained and bedsheets and linens appeared unwashed. The washing machine was broken but we weren’t informed beforehand, leaving our clothes trapped inside - we had to stay an extra night we wouldn’t have otherwise. Most concerning was the key handover: we asked the owner to give our taxi driver directions, but she told him where the keys were hidden instead, allowing a stranger to access the property. When we contacted them about leaving due to safety concerns and poor conditions, they offered no assistance or refund despite us losing two nights’ accommodation. The owners appear more concerned with profit than guest welfare. There are also no blinds in all the bathrooms, leaving no privacy.

Everything, was the perfect fit for our holiday

The check in was a little bit unorganised

A moradia era bastante espaçosa e oa cómodos bem estruturados

Fatou plásticos de lixo, gel de banho e as toalhas/cobertores não eram suficientes