Alekhya Suites - Panaji

The staff was courteous. While checking in, they mentioned that free breakfast was only checked for just one room, but they offered free breakfast for the other room too. This courteous notion was delightful.

Plenty. 1. The room wasnt clean. 2. Curton was hanging at one end as it looked like the bar was broken. One room boy came in and tied that end with a rope so the curtain can stay safe without falling down. 3. A/C was leaking water in the bedroom and water everywhere. Again, had to get a room boy come in and do some tinkering for the leak to stop 4. Bath towels (all of them) had some mud dot marks here or there. It was disgusting to use them. 5. The bathroom had a open hole in the wall (it looks like the exhaust fan stayed there before). We requested the team to fix a fan or close it. They said yes, but it wasn't done till the date we left 6. Worst of all, we used to get a strong cigarette-smoking smell in the room, especially in the evening. We think, the smell was coming in through the open hole in the bathroom, as all the bathroom exhaust is facing to the same area and someone in the building smoking in the bathroom at that time. We complained about this, but nothing happened. 7. First day, the internet was shaky. None of our devices could connect to it. Not even the TVs in the room. Again, had to complain many times, and at one point had to raise the voice a bit to get that resolved. 8. TVs had a set top box connected to them but all those subscriptions were expired. When asked, they mentioned who use set top box now a days. Overall, it was not even close to what we expected for the amount we paid. In no way, it can be rated as a 4-start stay. While the property itself was good - big rooms, good entertainment area etc - it is horribly managed.

I have sent s2veral messages to booking.com.com outlining the state of the hotel and service. I would never recommend to my friends and family

There was nothing to like. I will find my messages ro Booking.com and copy and paste them in an email. Verybdiaappointed. Best thing was the view from our room but paid big buxks for it.

The property was exceptionally clean, had a great location, and the staff were incredibly friendly and accommodating.

There’s nothing significant to dislike, but some minor improvements in facilities could enhance the experience.

Good staff

location

Nothing

No Wi-Fi connection properly on 2nd floor, insects in the bathroom, breakfast times were given was wrong timing.

Only view is good and I didn’t stayed here Cz of receptionist attitude. And we didn’t get the room on check in time so we left the property and booked another better than this property.

The location is very nice and the ambiance of the place is quiet nice.

Felt that I wasn't treated well by the receptionist as I was a local, I was allocated a room across the pool and there was no shade from the rain or umbrella was provided, I had walk that distance getting soaked. when I asked if I could have a room in the main building, I was told that this is what you get for the money paid. A bit disappointed as I work in hospitality. quality of food not upto the price. a lot of room for improvement.

No indoor parking space. Photos are misleading. Room size is too small. Need to improve a lot for a 4 star property.

Highly recommend hotel Near by beach Food was amazing We enjoyed in Swimming pool Staff was friendly and helpful