Gran Vía Doña Casilda Park by Next Stop Bilbao

Check-in & Out

Property Notes

- Self check-in from 5pm to 9pm, can be in person (subject to availability and upon request) - Sending of a link for hotel registration required by law. Additional charges: - Late check-in: arrivals after 9pm, €30 surcharge regardless of whether the arrival is in person or self-check-in. - Early check-in: arrivals before 5pm, €20 surcharge (subject to availability and upon request) - Late check-out: departures after 11am, €20 surcharge (subject to availability and upon request) **In-person check-in: Staff wait up to 30 minutes; after that, additional charges will apply if other assistance is required. Lockers: - Available for early arrival or storage of belongings. A discount voucher is offered after booking. Responsibility for belongings: - Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for any loss. Loss of keys: - €100 charge for each set of keys lost. Departure time: - Delays without prior notice have a €50 surcharge for each hour, charged through the booking platform. IMPORTANT: Follow the instructions and videos to avoid issues when accessing. Note: We are not responsible if access fails due to not following the steps outlined in the announcement.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.