Hero Hostel & Billiards

Good money for value, the room was curated and neat. Staff was friendly and supportive

Room was pretty small and we were not able to close the bathroom window, so heat and mosquitoes could enter easily

All good. Problem with situation of room. Staff really tried hard to ensure I had a pleasant stay.

My room was situated between the reception desk and the bar. I could not open my curtains because everyone in the bar could see into my room. On the night of my arrival, there was a party in the bar area and it was extremely noisy. It was very unfair to expect a guest to stay in this room unless it was a guest attending the party. The following nights were not as noisy as the party night but still not able to rest until the bar had closed.

The room was just incredibly clean and everything worked perfectly fine. I liked that the washbasin was in the room and not in the bathroom, so you can wash your hands and brush your teeth without getting wet. This hostel is as close to a western country hostel you can possibly get. Everything was good from charging outlets to lightning. The WiFi is flying. It was a bit expensive compared with the rest of Vietnam, but the facilities are top notch. The large and cozy Cafe/bar on the rooftop was superb. It was lit up with lanterns at night. It came complete with table and chairs in all sorts of heights, to satisfy anybody's preference. Also lots and lots of charging outlets there, so perfect for work. The friendly and enthusiastic English speaking staff were always around. They also had bicycle rental...and it was a GOOD one. There's a Coop supermarket across the street. There's also a large common indoor aircon room for those that need to cool off. I really do not understand what people are complaining about here, and I did not mind the no window room. Facilities are more important to me. Staff actually wanted to put me up in a window room across the street, maybe because I'm older than most, but I convinced them to give me what I had booked.

It was nothing I didn't like, but the description said kettle and it wasn't any.

Decent location

Disgusting rooms, various stains on the walls and god knows what on one of the pillows. Cockroaches and ants. Mold all over the place. Walls so thin you could see wether your neighbour had their lights on and sound isolation non existent.

Positive: The hostel has an excellent position if you are in Chau Doc to get the speedboat to Cambodia. It's literally 2' walking from the boarding point. The hostel also has a rooftop café which is very nice. I had a private room, it was clean. Negative: The walls are very thin, you can clearly hear what happens in the rooms around yours. But most importantly, my room was FULL of mosquitos. As soon as I checked-in I killed some 6-7 mosquitos. However some new ones kept appearing. I spent only one night there and I must have seen between 10 and 15 mosquitos. My room had no windows, so I was wondering how they kept getting in. Then I noticed one mosquito close to a hole in the wall, so I assumed that's where they came from. Not a huuuge deal, but keep it in mind!

Very near boat to phnom penh cambodia Helpfull personal