Midrand Siena Sun Luxury Suites 3 with water reserve

Nothing

We followed the GPS but kept going in circles. Eventually we decided to call the people. That's when we were taken from pillar to post. Eventually we were sent another location, and that's where they broke the news, the guesthouse is fully booked. The only thing they can help us with is cancellation. All this discussion was at the gate. We called before leaving Polokwane to Joburg and they still didn't know or at least inform us of the possible changes in accomodation. Eventually we had to start calling for another accommodation at about 22:30pm. So for us it was disaster coz we had booked way in advance.

Modern touch

At 15: 35 pm they're were still cleaning the place , had wait. No toilet paper and towels were provided. Broken TV. We just had complaint about everything. The owner is not had on I doubt they're in Rsa . Horrible.

Regardless of the last minute booking, the property owners were very efficient in assisting us with checking in.

Lack of crockery, cutlery and glassware. Could also put more effort in cleaning and the amenities, making the place more welcoming and comfortable for guests.

It didn't have electricity nor a pool, the towels were all used and dirty ,the spoons were rusted and old, there is no WiFi and the tv doesn't work

Beautiful place ,secure.

It's not a home away from home. Starting with the kitchen, no plates, no glasses, No coffee sachets, no sugar, no soap to clean the sink, no bathroom sprays, no heater, no twin plugs,chairs broken. Couches are messed up, dirty and sagged in,that you fall into as you will see in picture attached. At the gate, it's the worst. You expecting to be expected but they don't even know you booked and paid. Not sure how booking.com inform their clients of guests coming.

We were given the wrong place twice

We were given the wrong place