Exceptional Holiday Home 7 in Pickering with Hot Tub

Parking closeness to centre.

Tv

Lovely location, the cottage was lovely and had everything we could possibly need.

Everything from start to finish. Lovely cottage. Spacious. Everything you need. 5 min walk to centre. Lovely hot tub

Lovely property. Prime location. Hot tub setting was beautiful. No extra charge for dogs too!

Location was good Comfortable bed Clean hot tub Parking

Virtually no storage (one wardrobe which had things in, no cupboards, chest of drawers etc. 2nd bedroom had no storage at all). Not enough household staples - one toilet roll for 3 people for a week, no kitchen roll, foil, cling film etc. Not enough towels for a week's stay. Poorly designed kitchen (couldn't open the fridge if the kitchen door was open). Not very clean in the house. Very marked walls and skirting, pretty tired paintwork. Garden was not secure, we had two dogs from the neighbouring holiday let get through the hedge repeatedly. A small dog would get through the entrance gate. Couldn't let our dog out. No privacy from next door. A group arrived on the last day and when we were in the hot tub it was like they were in our garden - the hedge has gaps and they were sat a few feet away right next to us. Shower was tiny. Not a luxury stay at all. It was fair and not all bad, but for a longer stay like ours it did not meet expectations.

Very pleased with everything

Nothing perfectb

High quality, comfortable beds and good quality bedding. We stayed in the 2 bedroom house plenty room well stocked kitchen and fantastic private outside space with hot tub and outdoor seating also noticed bbq but we didn't use it. 5 mins walk to lidl and 10 minutes to the centre of Pickering. I'd definitely stay again.

Nothing! in all honesty it was perfect exceeded my expectations.

The property, its location and surroundings

We were let down on a huge scale! We were due to stay in No. 7 basically for the privacy of the hot tub and the accommodation generally bearing in mind we were there as a couple. We parked up and started to take the baggage to the apartment. That's where the nightmare started! The door was wide open (and the windows), no key in the safety box thinking the cleaner was inside and had yet to finish. How wrong was I! There was no sign that the cleaner had even been from the previous occupants, the rooms had not been cleaned, towels and bedding not even replaced just strewn all over, the place stank of stale 'human' odor, toilet and bathroom filthy, flies in the bedroom and kitchen which given the location of the bins immediately outside by the entrance which were all over flowing with waste and empty beer bottles did not surprise me; and as for the hot tub, I was not convinced that the water had not been changed either as there appeared to be dirt from the previous users so that was never used, albeit we paid good money for the privilege!). Once I'd got over the shock and cooled down and calmed my wife who was understandable upset, I contacted and spoke to Kirsty. She was apologetic and was going to get the matter sorted, which didn't happen the first day. Luckily, No. 6 was vacant so we ended-up in there for the duration. No hot tub was ever used as we were not confident given our experience. If the owners are going to deploy the services of external cleaners/suppliers who cannot fulfill their side of the bargain then I know what I'd be doing....sack 'em and go else where!! In the end, we made the use of our experience into an enjoyable break but whether I could stay there again remains to be seen.