Holiday Inn Express and Suites Abilene by IHG

Air broke, new room for night, back to original room. No hot water in sink. Did not clean room at all. Excuse, under staffed. Room was 165.00 a night. Too much for no service. I am Request a discount. Staff was friendly though. Just very disappointed. Such a new place, shouldve been better.

Served its purpose for a convenient, safe place to stay on our cross country trip. The town is adorable and had some nice things to see.

Your were apparently having trouble with your reservation system because the desk person couldn't locate the person in front of us. She finally created a new reservation for that person but it took a long time. I had my reservation confirmation, so my checkin, once I got there, was quick

The pool was too cold - brrrr

It was good in many repects (very clean room, good breakfast, good parking, easy check in). So so in others (food and coffee were unpredictable in availability, halls and elevators werent clean, no hot water in whirlpool, lots of standing water in pool floor area, staff was loud and lots of public complaining). We visited the Eisenhower Museum which was great, but the rest of the town is run down. M&R Grill down the street was very good and the local Pizza joint downtown was as well. We would stay again and cross our fingers that their act together, lol.

Hôtel confortable et bien situé - Personnel aimable - Déjeuner succulent - Piscine bien entretenue - Salle d'exercice intéressante

This is included in pet friendly search of hotels this is false information

Food options were pretty much the same every day. Some was overcooked. When I arrived there was no coffee maker in the room and I had to ask for one. There were no sheets for the sofa couch

The staff were professional on assisting getting my room . Great service and kind.

Great location to break up our drive back to Colorado. Building and our room felt new.