Astarte Villas - Di Lusso Living Suites

Everything Is nice!

Дуже зручне розташування помешкання. Комфортне приміщення, сучасне та модне. Зручно потрапляти в помешкання, є два невеликих балкони, по обидві сторони будинку.на одній стороні можна пити каву зранку або келих вина ввечері. Гарний інтерʼєр. Модний посуд.

Трохи зношені рушники. Посудомийна машина потребує засобів, таких як сіль спеціальна та ополіскувач. Власник має подбати про це особисто.

The location was very nice. The apartment looks great, BUT...

Where to start? There were many problems with electricity, wifi, water and a light sewer smell ! We eventually got offered a different place to compensate, but although bigger, it wasn't better managed or built well.

Position centrale de l'appartement Propreté Bien équipé Belle terrasse

Pour le check-in, il faut courir après les informations Un des rideaux n'était pas fixé correctement De l'eau se répand automatiquement dans la SDB après chaque douche Une des ampoules ne fonctionnait pas dans la cuisine La gestion de l'appartement est à revoir. Pour un appartement haut de gamme, le service était vraiment décevant.

Posizione centrale

Pessima gestione dell’appartamento, durante il soggiorno le pulizie ed il cambio della biancheria non sono state fatte, se non nel primo ed ultimo giorno, abbiamo soggiornato con l’immondizia in appartamento, bagno molto piccolo si allaga per ogni doccia e mal odorante, la puzza invadeva tutto l’appartamento. All’ennesimo richiamo da parte nostra per la richiesta di pulizia i gestori hanno tentato di incolpare noi. Non torneremo sicuramente, peccato perché l’appartamento si trova in una posizione molto comoda.

Central location

-unhygienic room with mouldy pillows - unresponsive owner, lack of care on providing a good service

We recently stayed at Di Lusso in Zakynthos and had a mixed experience. The location is definitely the highlight – it’s right in the heart of Zante, within walking distance to everything you could need, including restaurants, bars, and tours. If you're looking to be in the center of all the action, it's a very convenient spot. However, we were disappointed by a few aspects of the facilities and service. The security box in our room was locked when we arrived, and despite multiple attempts to contact the host for assistance, we never received help to unlock it. The towels provided also had visible stains, which made us question the cleanliness and general upkeep. The shower was another issue – during part of our stay, the water ran brown. We reported this, but unfortunately, the communication from the host was poor, and we received little to no response or support in resolving it. Overall, while the central location is a big plus, the lack of responsiveness and the state of some of the amenities impacted our stay. With some improvements in communication and maintenance, this could be a much more enjoyable accommodation.

Slow or no communication from the hosts regarding our issues during our stay. Struggled with calling and WhatsApp even though the numbers were provided to us prior to checking in.