Stylish Retreat - 3Bed Bungalow in Central Leicester

There was no breakfast offered, and this was not advertised. We bought our own food from the local shops. This is ok. Easy access to shops in the local community.

The sanitation was poor. One bathroom ( as there were 2 bathrooms in the property ) had mouldy walls and floor. There were rats in the house, and when I complained about rats eating our food, the staff asked for pictures as proof. I did send them pictures of food eaten by rats and it was treated as if it was normal. I was so upset about it. Parking is also a terrible issue in this location. I had to park several streets away from the house as people parked their cars indiscriminately. Management needs to improve on the sanitation.

Nothing the place was mouldey and damp had rats and mice was so bad it made my grandson so I'll I had to leave with in 24 house of being there do not go there if I could put up the video and photos that was taken its so bad

Nothing the place was mouldey and damp had rats and mice was so bad it made my grandson so I'll I had to leave with in 24 house of being there do not go there if I could put up the video and photos that was taken its so bad

There was 2 bathrooms and the kitchen was of a good size

It could have been more cleaner and when we found out that there was a mouse that had eaten into the food. This was really bad. They promised to sort the problem out but even though they asked every day if the mouse trap was set up. They never came to set them up. They write they have toiletries but there was only toilet paper.