HOTIDAY Ortigia Opera

Location

Terrible customer support, nobody ask your calls, no answer to any text messy whatsoever. The beds are too narrow for 2 people sleeping comfortably ( I booked a room for 2), it's just too tiny inside too feel comfortable, not human like conditions. On top of that , nobody answers your calls or bother to help at all. Terrible experience in ortiga opera hotel, i would not recommend to anyone.

La ubicación es de 10

La cama muy pequeña y incómoda , la almohada no se puede dormir con ella y lo peor a las 21 h de la noche no había agua caliente me he tenido q ducharme con agua fría en fin no lo recomiendo

Легка комунікація, чисто, локація супер, загалом все було б чудово, якби не звук від насоса води, можливо з номером 103 не пощастило.

Звук від насоса води який був постійним, коли хтось користувався водою. А це майже в будь-який час доби, виспатися було нереально, постійно будив звук, це було нестерпно і зіпсувало всі враження.

Ottima posizione, camera pulita, letto comodo, bagno adeguato, buona climatizzazione

L'ingresso del palazzo dovrebbe essere ristrutturato e andrebbero posizionati altrove i contenitori della spazzatura, da cui fuoriesce cattivo odore. Andrebbe anche installato un elevatore: è difficoltoso portare i bagagli sulle scale.

The location is very good. The apartment was clean

The bed is really small, I would say it had about 130 cm.. No chances to check-in before or even leave the luggage just behind the door… The walls are made of paper, you can hear everyone outside of the apartment Selling coffee for 0.50 cents is a joke

Clean Room, clean toilet and good located

I couldnt get in and there was no on-site check in - i had to call and wait for a Person to arrive - if you don’t have your Phone charged or internet you basically cannot get in - cause there was no reception. The Key box was not Opening and i couldnt get my key. Then Next Morning the coffee Pad machine was Not working. And took my Money but didnt expulse The coffee… then i feel it’s too early to have to leave at 10… in the paper on Site it said 10:30 - different time to check out than here through booking.