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9 / 10 Guest Rating

My Menesse In Playa by Casago

Calle 32 & Av. 5ta norte y 10 norte, Playa del Carmen, mx

My Menesse In Playa by Casago - main view

About the Property

Convenient Location in Playa del Carmen

  • Centrally located in Playa del Carmen with city views and a balcony.
  • Close proximity to Playa del Carmen Beach, Playacar Beach, and other popular points of interest.

Modern Amenities

  • Air conditioning, free WiFi, and flat-screen TV for a comfortable stay.
  • Kitchenette equipped with a microwave, toaster, and fridge for convenience.
  • Outdoor dining area and terrace to relax and enjoy the surroundings.

Easy Airport Access

  • Located 36 km from Cozumel International Airport.
  • Paid airport shuttle service available for guests' convenience.

Book My Menesse In Playa by Casago now for a convenient and comfortable stay in Playa del Carmen!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional12 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.0
Service9.5
Location9.5
Room Quality9.0
Amenities8.5
Value for Money9.5
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

B
BartoszusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

The apartment was modern. The host was very responsive and helpful. WiFi was very fast. Close the 5th Ave and all its glory, and yet isolated from noise. Great view from the rooftop.

the gym was tiny, and they don't run A/C there on the ongoing basis

Helpful?
J
JanadeDE
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Sehr schöne und stylische Unterkunft, die trotz der Nähe der 5 avn. ruhig und entspannt war."

9.0

Das Zimmer war groß und schön eingerichtet, das Bett sehr bequem. Das Personal war sehr aufmerksam, aber nicht aufdringlich. Der Ausblick vom Pool spektakulär und der Gym gut ausgestattet.

Es war sehr laut, aber nicht wegen der Musik, sondern wegen dem Kühlschrank und der Klimaanlage im Zimmer, die man aber unbedingt beide braucht. Wir hatten aber Ohropax dabei und es war kein Problem.

Helpful?
D
DaryabyBY
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

10.0

Very attentive staff

Helpful?
H
HesthergbGB
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"Read the full review, would not recommend!"

2.0

We stayed at this accommodation in Mexico and found it to be clean and conveniently located, which initially made for a positive impression.

Unfortunately, there were several issues that significantly impacted our stay. The fridge in the room was extremely loud and ran constantly, making it difficult to sleep. The balcony was also disappointing, as it overlooked a run-down property, which detracted from the overall experience. The most concerning part of our stay was our interaction with the property manager. We received multiple messages on WhatsApp practically accusing us of stealing a Google Play device, which was both stressful and upsetting. The situation felt unjustified and gave the impression of a potential scam targeting travellers. Being made to feel like a criminal during a holiday is totally unacceptable. Overall, while the property has some positive aspects, the negative experiences far outweighed them. We would not recommend staying here.

Helpful?
K
Katarzyna (Kate)caCA
Verified booking
couple
Standard Room
Stayed in Feb 9, 2026

"Ideal location to walk everywhere"

10.0

Location, cleanliness, friendly and very helpful staff

Did not have hand held shower handle just showerhead

Helpful?
A
AnniecaCA
Verified booking
solo_traveller
Standard Room
Stayed in Dec 15, 2025

"Exceptional"

10.0

Emplacement

Helpful?
M
MartinarAR
Verified booking
couple
Standard Room
Stayed in Oct 23, 2025

"Hospedaje de categoría"

10.0

Muy buenas instalaciones y la pileta y el gym muy lindos aparte muy cerca de la peatonal

Helpful?
U
ulisesarAR
Verified booking
couple
Standard Room
Stayed in Aug 1, 2025

"Soñado"

10.0

Todo, la ubicación, las instalaciones y la atención.

Helpful?
D
DarkdriveratAT
Verified booking
couple
Standard Room
Stayed in Jul 29, 2025

"Perfekter Standort für ein paar kurze Tage in Playa del Carmen"

8.0

Die Lage der Unterkunft ist sehr gut. Nur wenige Gehminuten zu einem großen Supermarkt, einmal um die Ecke zur Hauptstraße bzw. Fußgänger-Zone. Da Auto kann in der Garage geparkt werden, auch wenn in der Info-Mail steht, dass nur öffentliche Parkplätze zur Verfügung stehen. Das Zimmer ist sehr groß und schön eingerichtet und soweit sauber. Das Personal beim Eingang bis auf einen sehr freundlich und hilfsbereit. Das W-Lan im Zimmer sehr schnell. Das Personal kann einfach per Whatsapp erreicht werden und ist sehr nett.

Das Badezimmer ist wirklich sehr klein. Zum Kochen gibt es auch nur bedingt Zubehör und für ein paar Tage kauft man sich ja schließlich nicht alles. Würde man länger als ein paar Tage in der Unterkunft bleiben, muss man sich schon alles selbst kaufen. Die Handtücher waren nicht perfekt sauber, auch nicht die Decke auf dem Bett. Die Aussicht in den Innenhof war nur bedingt schön, um es höflich auszudrücken. Betritt man das Gebäude und geht durch den Raum des Portiers, schlägt einem eine schwüle und stickige Luft entgegen. Die Garage lässt sich nur manuell öffnen und schließen. Der Pool am Dach hat kaum Liegemöglichkeiten und dann sind die Liegen auch nicht unbedingt bequem. Das W-Lan in dem Bereich ist zudem sehr schwach sowie die Dusche hat fast keinen Wasserdruck.

Helpful?
J
JohncaCA
Verified booking
review category business travellers
Standard Room
Stayed in Feb 16, 2025

"Overall good experience"

7.0

Location was great. Good size for two people. Roof top pool

More communication. More details on how to have cleaning for stats that are longer. Chairs on roof were not comfortable.

Helpful?
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