33SM Dreams Unlimited Serviced Accommodation- Staines - Heathrow

N/A

Failure to supply sufficient clean towels and sheets for a 5 day stay . And cleaner housemates.

The serenity of the environment. The comfy bed , room and facilities.

House mates would never use the toilet brush to tidy up after using the toilet thereby defacing the toilets.

The bathroom needs to be cleaned more often.

Quiet place with comfortable living room. Washing machine and cooking facilities are good.

I asked for an extra blanket since day temperature was 17 and at night it would hit 10. The person delivering began interrogating and started questioning if I was alone in room etc. As if I asked one of her kidneys in donation, it was just a blanket and I had to explain myself. I asked about heating since Central heating was available but not switched on, I was told that it will switch on when less than 23 degrees else the house will warm up. This is all nonsense, I don't think it was switched on as it became terribly cold at night especially in room. Lock to toilet and bathroom does not work, lock to rm 13 is about to fall out and no shower jell in bathroom. I had a guy walking in while I was showering since lock not on. Damp smell along stairs due to mould I guess.