Nature Resort - Yala Safari Village

The hotel receptionist was very rude. He tried to scam money for everything and got quite offended when I told him I wasn't interested in hiring a private car to Ella from his friend. I checked in around 2 pm and booked the safari with the receptionist. The receptionist failed to mention from 2pm to 10 pm but chose to tell me in a hard voice at 04:30 am that I needed to vacate the room at 04:30 because I wouldn't be back from the safari before checkout so I had to pack my bags at 04:30 in the morning. (The safari said 04:40-10 so I had planned to pack when I got back). It made it a stressful morning and it made my day less good!

We had a great stay here! The location is very clean and well situated next to the city center. The owner was lovely and packed a breakfast for us to take on our safari at 4am. We really enjoyed our stay and we're lucky enough to see Tissa which was one of our favorite cities that we saw on our trip. I would highly recommend seeing the city before you leave and not just come for the safari!

L’hôtel n'avait pas notre réservation d'enregistrée, mais ils nous ont fourni une chambre, super sympa, petit dej agréable, pour le prix, rien à dire!

Abbiamo soggiornato in hotel come punto di partenza per il safari. La posizione è buona per accedere ai negozi della città ma è immersa nel verde quindi molto tranquilla. Ci hanno organizzato il safari con colazione e ci hanno dato gli orari del treno per il giorno dopo. Complessivamente il soggiorno è stato buono

We had a good stay at Nature Resort. A value for money hotel and the staffs were really courteous and helpful. I had got the Yala Safari Booking done from the resort itself and they also gave us a 10% discount on the actual rates which was a delight for us. The manager of the hotel Pushpakumara and the hotel staff Bala were very helpful and prompt in the services and catered well to our needs. Bala also helped me in the currency exchange and gave a very good conversion rate. A good value for money hotel with good and helpful staffs and service.

Horrible experience from start to finish. When we arrived, manager told us the room we booked through Expedia was more expensive than listed price and wanted us to pay more. After we showed him the Expedia booking details, he pretended to "upgrade" us to our original booking. He told us that it was a "complimentary" upgrade even through that was what we originally booked. He also tried to hard sell us on his safari tour for exhorbitant amounts (much more than other tours). When we were checking out, he came with a new bill insisting that we pay twice the amount for our room because he had given us an "upgraded" room. We told him to deal with Expedia directly and left immediately.

We only stayed for the one night to do the Safari the next morning. We arrived late and was greeted by the manager who was also understanding and allowed us to check-out a little later since the safari drop-off is traffic dependent. The hotel is as depicted in the pictures, simple, clean and perfect for the price. We would definitely stay at this hotel again.