Madeira Palace I by An Island Apart

Every bedroom had individual bathrooms, well equipped kitchen , balcony views 😊

Nothing

Groot appartement, 3 ruime kamers met eigen diuche, fantastisch balkon met dito uitzicht

Alle deuren van douches en toilet klemden en meeste konden zelfs niet dicht daardoor. Kussens oud en goedkoop, zeker voor zo’n appartement en prijs. Handdoeken oud en versleten, onnodig, doet afbreuk aan de belevening van kwaliteit. Advies: koop een paar sets nieuwe handdoeken en 6 goede kussens. Dat hoort bij dit niveau.

Ocean view, well equipped fitness, clean pools

Room cleanliness, parking

Very modern apartment, looks like in the pictures; big rooms, huge terrace with a beautiful view, 3 bedrooms with 3,5 bathrooms. There ware shared pools but we didn’t use them. A supermarket close (at 6 min walking) and the bus stop right in front of the apartment building.

The pillows were bad, they should be changed. The mattress is a bit too soft. We didn’t had any hand towels but I complained and they were delivered the next day. Also in one of the bathroom the drain was blocked and was difficult to take a shower - it should be fixed. Also it will be nice to have shower gel provided

Location is totally great: ocean , mountain, supermarket, cafes nearby (our favorite the window of Asia for dinner; Viana - for some sweets; Art food corner - for breakfast or lunch). The residence itself is absolutely new and clean with modern design. Kids really liked the pools, that were always clean and not crowded. It’s pretty good after the trip through the island to swim in the afternoon time. The apartment is really spacious for our family of 5 persons. Very much appreciated the washing machine with the dryer option. The kitchen is new and clean. Magnificent terrace with all you need. The way to the beach is about 5min through the nice tunnel. The beach is stony and not for every day use with kids, but there are so many things in Madeira that’s not a problem. Paulo (the host) was very pleasant and showed us everything we needed.

Parking (( the entrance and exit is terribly tight. Be careful with the bigger cars (we had Škoda Superb) and it was very difficult to park the car. However you can use the free parking places outside. And carpets in the apartment )) the wool (or I don’t know what) is everywhere. Plus vacuum cleaner is not very good.

The apartments in which we stay are simply magnificent, the location is chic, a new area with all the necessary infrastructure, restaurants, shopping mall, promenade for walking, swimming pool etc. I really recommend it. And of course I want to express my gratitude to the apartment manager Paulo, he is tactful, pleasant and professional who was always ready to help at any time even if you forgot the keys in the room at 23:00 😃

Very nice apartment with 3 separate rooms with private bathrooms and a shared spacious living room, kitchen and the most beautiful place - a terrace with a beautiful view of the sea and cliffs. The owner is very helpful, he accommodated us even when we arrived at a different check-in time.

Modern architecture, great views of the ocean and pools, wonderful balcony, very secure, check in time moved up 1.5 hours.

Airport transfer arranged through provider dropped us outside the gate without instruction on how to get in. We called provider to ask how to get in but no answer until he arrived 90 minutes later. Tried to leave our luggage with the security reception so we could go have lunch, but he refused. We sat by the pool which was nice, but with no signage on how to navigate the building was odd. Madeira Palace is many different buildings with elevators and again, no signage. Trash room impossible to find. Only 1 complete set of keys and another partial set for the 6 of us. Provider checked us in and when we found no toilet paper went to get it immediately. To enter gym you have to get a key from security desk which is fine but not communicated at check in or instructions. Overall, the stay was enjoyable but many details in communication and directions were not there.