Swing & Pillows - Sunway Pyramid PJ

Many parking

Room 106 obviously blanket not change, no tv and no free toothpaste like medium room unless ask No soundproof I can hear people talk at reception maybe if I'm at level 2 much betterment

Nothing

I feel if I could give the rating in -ve number but there is no option for that. It was really horrible experience with this hotel. They charged full amount on the booking itself but did not mention its mechanical door opening system for main entrance. In spite of informing at the time of booking about our arrival time, there was no one to receive us. we reached hotel at 4 am but no one was there at front desk, the door was locked, only one print paper was hanging outside the main entrance door written one phone number there. We called on that number multiple times, but no one picked up. Finally, we had to search for another hotel nearby and managed our stay there. They did not even send any mail for room number, any code for digital door lock for main entrance. To our surprise we got this e mail after 2 days of the vacation over about the room number and code for digital lock. This hotel should get banned from the booking.com site.

Hotel Location near shop and restoran.. Parking easy

Room need to upgrade

Not provided wifi password at rooms