Cheerful 4-bedroom home with free parking

Nothing. I never entered the property. I was told that I had cancelled the day before, but of course I did not cancel. I was treated like I had been caught and that I must do what they told me and accept another property.

The owner allegedly cancelled the booking due to a misunderstanding and would not refund me. He forced me to take alternative accommodation in Brooklyn or Queens, not nearly the standard of the property we booked. I suspect the property that we booked does not even exist.

The host did not provide the advertised property. When we presented to our rental it was occupied by other people. We were sent to a different location received a 2BR instead of a 4BR in the least desirable area of the town of Hempstead. The place was dirty, beds were not made, 1 bathroom no toilet paper, mold in the fridge. We only stayed a night because while we went for my uncle’s funeral we had a break in☹️

This people should not be allowed to host on your platform.

Nothing

The place does not exist

Nothing

Terrible communication , wouldn’t cancel reservation that HE was at fault for and refuses to refund me my money

Nothing is was dirty…. The pictures were deceiving…. The place was under construction….. the contact person gave false information regarding the Wi-Fi…. He was not attentive to our needs… unable to answer questions truthfully

Everything….. it was unkept…. Dirty with ants all over and mouse droppings… no smoke detectors, shower curtains were dirty, windows fell out, backyard door fell down etc…

Very spacious, clean and comfortable furniture