Cerritos Surf Town - Beach Front Property

Great location. All the staff are lovely. The inside of the room minus the 120V shock from the bad wiring and furniture that fell on my and lack of dim switches. The pool is an extraordinary feature. Also the hot tub is not (hot). It would be nice if it was hot and the cafe needs fans installed for the intense bug attack constantly while eating or working (*since they need to buy extenders/repeaters and the Starlink works great by the pool but you can't even check email in the rooms).

My stay started off badly when they refused to refund 50% of one canceled night, even though I canceled within the Booking.com window. A one-year credit would’ve been fair, but instead, I left feeling used and disrespected. Then, when I asked the reservations staff for the most affordable way to arrive from the airport, they told me the “best and cheapest” option was a $200 private taxi. That wasn’t true. Once I stepped outside the airport, there were 30 drivers offering rides for $150, and Uber from the OXXO across the street was around $125. The staff’s response felt dishonest and predatory. If someone asks for the cheapest option, just tell the truth—don’t upsell. Because of that, I lost trust. It’s unfortunate because the on-site staff (waiters, cleaners, etc.) were actually wonderful—kind, hard-working, and genuinely caring. The location is gorgeous, the pool is huge and beautiful, and the food was excellent. My room was spacious, clean, with a nice coffee maker, fridge, good fan, and cold A/C. However, there were many issues that made the stay frustrating: No internet in my room (23-B) — Wi-Fi only works near the Starlink by the pool, where it’s hot and buggy. Please fix that or add outdoor fans so guests can work comfortably. Room placement — My unit was hidden down an alley beside a noisy A/C unit and puddles. It looked like an afterthought for Booking.com guests. At least label the door (no room number) and cover the A/C unit. Electrical hazard — The outlet by the bed shocked me in the middle of the night. Needs immediate repair. Furniture — Drawers are unstable and can fall forward—should be secured to the wall. Lighting — Needs dimmers and a working fan light. Cerritos Beach itself is scenic but not beginner-friendly—great for skilled short-boarders in their 20s, but wild and dangerous for anyone else.

LOCATION was amazing! Right on Cerritos Beach. Loved the pool/hot tub area & restaurant right on the beach. We decided to save on price and stay in a room off the beach, but it was modern, very clean & comfortable. Staff service at the pool was great.

Sadly, the pool was closed one of the two days we were there. Also, the hot tub was cool and due to pool being closed became a fun pool for kids, so it was very full of sand from their feet. I would suggest one of the two hot tubs to be adult only.

Location

Value for money. Somewhat expensive.

Location and atmosphere.

Somewhat expensive.

Small Hotel at beachfront.

Our room was in the 2nd row of houses with no view to beach.

Le calme et l’emplacement

Muy bueno, Suficiente para quedar satisfecho, con los ingredientes justos para que no sobre, con buen sabor. El juego natural de naranja dulce de temporada.

1. La Temperatura de la alberca, muy caliente. 2.- El tiempo de atencion de los meseros. Debes ponerte en modo, van a tardar. Sin embargo la te atienden bien. Comimos desayuno, comida y cena. Todo muy rico.

Location, piscina

Gestione e personale

We loved the location right on the beach!

The kitchen was not very well equipped for cooking your own meals.

Not much to like except the beds (confortable)

The staff was rude and asking for tips all the time. Everything is outdated, the hot tub were making our clothes yellow. Not much to do and the property wasn’t helpful when we asked about activities. The restaurant has mediocre food and gets things wrong because the staff doesn’t speak English. I don’t recommend and I wouldn’t go there again.