Spacious 6 Bedroom House Near City Centre

I liked the location. Public transport is accessible.

Dear Sir or Madam, I am writing to you following our recent stay at the property booked via your platform (Reference Number : 4669236735), the quality of which fell far below our expectations and was completely inconsistent with the description published online. Upon our arrival, we encountered numerous issues, which we reported immediately to the property owner. Unfortunately, nothing was done to address the situation, and our stay took place in deplorable conditions. Below is a non-exhaustive list of the problems we encountered: * The property had not been cleaned (or was very poorly cleaned): the floors were dirty, with crumbs and hair on the beds and in the kitchenware; there were unpleasant odours in the toilets and bathrooms (sewage and urine smells); and the kitchen cupboards and drawers were filthy. * The bedsheets were visibly dirty and had not been changed. * There were insects present in several parts of the house. * The furniture was in a terrible state: * Uncomfortable beds, with sagging mattresses and broken bed bases. * Torn blankets. * The sofa was damaged, very dirty, too small, and not suitable for the number of guests advertised. * Several chairs were in poor condition, with some broken and the padding badly worn. * Wardrobe drawers and some shutters were broken, and the bin lid and pedal did not function properly. * The bedrooms had no shutters, only very thin curtains, which allowed sunlight to pass through from early in the morning – greatly disturbing our sleep. * The Wi-Fi was extremely unreliable. * There was no vacuum cleaner available to clean the carpets, which were already dirty. * The dishes were unclean; we had to rewash all the kitchenware and the bedsheets ourselves. In addition, we encountered the cleaning lady on site, who was distinctly unwelcoming, which only added to our discomfort. In short, we had a very poor stay.

Was spacious for the group we had , good location and super clean

Our request was confirmed and actioned wonderfully. The house was clean and maintained and secluded. Great transport links. Great communication. Happy to stay again if we return to the area

Smelt a bit musty upon first entering but opening the windows removed that in no time. Bathroom light in en-suite wasn't working