WoodSpring Suites Fort Myers - Cape Coral

Staff was truly exceptional. General manager and other staff were personable and made me feel at home. The type of attitude you’d expect at a 4-5 star hotel.

Only one entrance in and out and located near a bridge that gets backed up during rush hour pretty bad. But for the price, everything else was fine.

They took 150$ as a deposit from me, and they just gave me back $145.74, I don't know why, it doesn't happens before

The manager was rude and obnoxious. We stay there a lot. Last month I had ask the manager how much bit would cost this time her replied was $66.00 a nite I asked her plus tax and she said tax was included turns out she was charging us $77.00 a nite. She lied to me

Not real customer service

Not real customer service

It was not fancy, but was neat, clean, and had everything you needed, or the employees got it for you!

The lights went off while I was in the shower, because evidently the lights in the bathroom is on a timer.

The Manager Z, very lovely woman. All the staff as well as domestic staff were kind and courteous. They would help you with no problem. I feel that they go above and beyond to make your stay pleasant. The hotel always smelled clean. The people were nice. I never found any problems. Traveling alone as a woman I really felt safe. I really appreciated the Manager Z. Knowledge of the area as well as Ms Z. was extremely professional, kind, courteous, considerate, and offered suggestions where to eat where to visit. Excellent stay. Thank you all

You should have more handicap spots closer to the entrance. The first night I got there. I had to park further than expected from the front door. I am handicapped that is the only reason why I’m stating this. After traveling 24 Hours with a bad back, you really do not want to have to work walk so far to an entrance. With your luggage.

The staff was friendly and the building was super clean

The location was a one entrance/exit and it located where you merge into traffic. Getting in and out can be difficult