Seaside Serenity 3 bedroom Retreat 5 Mins from Folkstone beach, suitable for contractors

Nothing.

We arrived 6pm after 8 hour drive to an unclean apartment. Beds had not been stripped or cleaned, bathrooms had not been cleaned, previous guests towels over the floors. Living room dirty from previous guests as was the kitchen and fridge. Called and was told to wait for a call from the property Manager. Was then told they would send cleaners so we went for dinner to allow them the opportunity to get the apartment ready. Half an hour into dinner I was called to let the cleaner in because she didn't have a key so I had to leave my family to let her in. Onenperson to clean 3 bedrooms, 2 bathrooms, living room and kitchen! She then told me she can only strip the beds, put them in the washing machine then tumble dry them. This would be more than 2 loads because 6 beds and towels to then be told it will take between 3 and 4 hours to do. I was disappointed, furious and disgusted at this was not ready for us. There was no communication between the property manager and cleaners so she did not know if the cleaning had been done. Luckily, I got a hotel nearby and got a full refund for our stay. Would definitely not recommend.

We had to contact the owner as the property had not been cleaned on our arrival. This did get sorted but we had to go away from the property for over 2 hours. I have emailed since we have been home and had no reply at all. I asked for a partial refund and to be compensation for our inconvenience but still had re reply

There were no tea towels and there was one shower which made it inconvenient for 3 persons. Another thing, there was no door for the third bedroom so one person had to sleep with the door open. I think for the price, it was not worth it. One could have gone to a hotel. It may be five minutes from Folkstone beach by car. Please state that. It was 25 minutes away from the train station on foot.

Location, comfort, clean and quiet..very happy

Not a much to say as it ticked just about every box. Took a bit to work out the tv but once i wirked out it was fine

Easy to find, great location, convenient to shops and beach. Kitchen was well stocked.

Parking was tricky. We came home to a parking ticket. Bathroom with shower was only accessible through another bedroom, which was inconvenient. Only enough seating for 4 people in the dining area and living room.

The place is great. Great location. The apartment is nice and very clean. Well designed for big families to stay

Very clean and beautifully furnished apartment, Good location, easy access to beach, good transport links and nearby shopping amenities.

All was perfect!!!!