Modern Apartment in Centre of Marrakech For Friends & Families

À mon arrivée le soir, ils m'annoncent qu'il n y a pas de disponibilité malgres ma réservation et mon paiement

Je suis très déçu, au début je ne voulais pas mettre d’avis mais comme je n’ai de nouvelles de personne je vais le faire. À mon atterrissage je me connecte et je vois un message du propriétaire de disant qu’il ne peux plus me louer son appartement car il y a un problème de plomberie. J’ai essayé de le contacter par téléphone plusieurs fois sans succès, j’aurais aimé avoir plus d’explications! Du coup nous arrivons dans un Pays que nous ne connaissons pas avec tout nos bagages dans les mains et sans appartement. Du coup j’ai dû rechercher un autre appartement en urgence, changer tout mon planning… Pas de nouvelles de Booking alors que je leurs est envoyé un message depuis plusieurs jours. Plus de nouvelles du propriétaire, la réservation n’a même pas été annulé. Je suis très déçu!!!

L’emplacement

Tout! Logement très sale avec cafards et très bruyant à cause des aérations et climatiseurs qui ne fonctionne pas correctement sans parler d’une odeur de tabac qui s’infiltre par les aérations… poignée de porte cassé…pas de wifi ni de télévision…

Oussama (property manager) and his assistant Husni were both very cooperative. Oussama personally checked us in at 11:30pm. He kindly loaned us local currency due to late night. Also, on the last day, he allowed a couple of extra hours for late checkout. Husni, his assistant, was also a very nice person and arranged for fixes dueing our stay. He cleaned the unit for us and had a great, friendly attitude. The location is really nice and the apartment is very spacious.

There were a number of issues that we encountered throughout the stay. To the hosts credit, they fixed each one of them during our stay, though it took multiple reminders and multiple days, and we had to tweak our schedule to accommodate for the repairs. The issues were: * Wifi was down the first night until mid day the next day. * Unclean kitchen (oven, teapot, and dog food can in the fridge) * Master bathroom had clogged shower * Master bathroom had terrible smell, and broken exhaust fan * Hallway bath had slow drain sink * Hallway bath had very noise exhaust fan * Hallway bath leaked water on the floor the next day * 2nd Bedroom Air-conditioning unit dripped water inside the room. Multiple attempts to fix it still failed as the unit appears quite old. Each of the above was kindly attempted fixes by the hosts. There was one major annoyance that was not about this apartment but made our stay very uncomfortable. There was major construction happening right above our unit with heavy hammering and drilling for a few hours each day during our stay. We could not continue our sleep past 10 am, which appears quite late, but a common practice in Marrakech late night summer culture. I wish we were informed about this before our checkin.

Solo ubicación todo central

Tienen que mejorar las camas, la primera habitación es bastante grande que fácilmente caben 2 camas de 1.60 y la segunda habitación hay 2 camas de 1 metro que estaban que se caían deben cambiarlas, cocina cómoda solo que al segundo día salía agua no sé de dónde. Son las mejoras que le deben hacer al apartamento.

Amazing location and facilities. The owner is lovely and approachable. A safe environment where you feel at home and ease. A calm peaceful appartment where privacy is guaranteed. Love that it has a washing machine. Would definitely recommend.

Great stay! The apartment was in a fantastic location, making it easy to explore the area. It was exceptionally clean and well-maintained, which made our stay very comfortable. The host oussama was excellent in communication, always responsive and helpful. Overall, a wonderful experience. I would definitely recommend this place to others.

Just amazing, host was super helpful and welcoming. Super nice guy. The whole experience was comforting and really nice. Would highly recommend and when I’m back in Marrakech, i would choose this location again. Just excellent.