H2o Green Residence with 3 pools DesenzanoLoft Official Partner Homes & Villas by Marriott Bonvoy

The location

Parking – Although the listing mentioned free parking, in reality there is no suitable parking for larger vehicles. The external parking area is often full, and we had to pay €12 per day, with no alternative option. Cleaning supplies – We were provided with only one dishwasher tablet and a very small packet of dish soap (like a wet wipe). Toilet paper – Only two rolls were supplied for a six-night stay. Shower – The water pressure was extremely weak, and it took a very long time for the water to heat up. Living room – Apart from the sofa bed, there were no additional chairs or armchairs. Sofa bed – Not suitable for older children. Due to the lack of comfort, they ended up sleeping on the floor. Clothes rack – Very small, enough for just two shirts. Heating – There was no heating in the apartment, even though we stayed in the autumn season. Extra requests – We asked for additional blankets and pillows but received no response. Communication – At the beginning communication was good, but after check-in, messages were ignored and responses came only at the time of check-out. Overall, the location has potential, but the lack of basic amenities and insufficient service made the stay less comfortable than expected.

QUASI TOUT La propreté, le lieu, les équipements, et la grandeur de l’appartement 👍🏽 Un merci particulier à Silvia et Kimberly pour leur gentillesse et leur professionnalisme 🙏🙂

Certains voisins faisaient du bruit et criaient jusque tard la première nuit dans la résidence ; Mais après ça a été

Zeer vriendelijk en behulpzaam personeel, goed bereikbaar, prachtig appartement.

Was bedoeld voor 6pers, maar er was binnen maar een tafel voorzien van 4pers. Je moest ook veel trappen doen om het appartement te bereiken. Verder zou het fijn geweest zijn om ev een 2e parkeerplaats te kunnen aanbieden (mag gerust een meerprijs voor gevraagd worden)

Zeer proper, ruim appartement. Heel modern, recent vernieuwd. Op afgesloten vakantiedomein.

Voor 6 personen zou het te klein zijn, gelukkig waren we maar met 3. Er zijn twee slaapkamers met dubbel bed. De uitklapbare zetel is niet geschikt om een hele week op te slapen.

The apartment was really clean and the pools were nice and peaceful. Questions were answered well and we got help when needed. I recommend

Without your own car it is difficult to get around if you don't want to walk. Bus connections did not work

It was easy to get to. Very clean.

Too many stairs to walk up.

The apartment has been finished to a very high standard with a contemporary style, almost new. Everything you could need to have a fantastic holiday, surrounded by a quiet and well kept location with security. The garage was just underneath in the basement. Our concierge Beatriz was very helpful and informative and was always quick to reply to our texts for information.

The only things which we didn't like was you had to wear swimming caps whenever you went in the pool. We also had a problem gaining excess to the pool, we were a family of 5 but only had 4 passes, and for some reason we could not be supplied with another one.