The Grand ND Resort- Kanha Tulsi Heights Behind Prem Mandir

Morning Staff was good and prompt

There was smell in appartment, we had to open all doors and windows.

Nice quiet location away from busy areas. The food was good, we liked it. The staff is helpful. The room is clean except for the smell in bathroom.

There is foul smell in the bathroom coming from the drain pipe. This should be fixed urgently. Keeping the blower on does not do the job. The bed is uncomfortable because the mattress is too soft and underlayment

The only thing likeable is the building rest everything is a complete distraction.

The staff has absolutely no courtesy to even smile or greet. There is no Restaurant, only room service, that too direct payment on everything you order in your room,unless you will have to tell the reception that you will settle everything while checking out. Absolutely no clue geographically that anyone can guide you if GPS fails to take you there, in case Administration has blocked few roads due to various reasons. Rooms are very small and the price if high. Service staff is incompetent. We ordered food and tried to cancel it after 2 minutes, the reception declined stating that KOT has been issued now order can't be canceled, we were forced to take that order. Car Cleaning Charge Rs. 100/-, that too only outside and only mats will be cleaned! If you are deciding to stay here, I would suggest you spend a little more and book any 4star or 5star property to get complete service benefits during your stay!

Spacious. its an apartment converted to Hotel. Nice outside view. Away from city, traffic, noise. Food was good. Staff are friendly. Toilet/Bathroom are good but don't expect it to be like a 3-5* star hotel. Service is OK(not v good). better for people with own vehicles

We stayed for 2 days Service is not v good. The cleaning staff came once and we asked to clean later. But they didn't show up again. even asking the reception and requesting didn't help. we gave the keys to reception and asked them to make it clean while we were out. when returned at night, the room were untouched.