Royal Rex Hotels and Spa

The food was good. That apparently made up for the dissatisfaction! The external of the hotel is nice.

The bathroom was a put off. Air-conditioning was leaking. I had to ask for towel to get one. The TV was only 1 channel! It was room 211 or 212 Executive, that infact wasn't executing at all!

Staff should be friendly

Beddings were not changed frequently

The breakfast is the same thing and according to them have 2 types of different meals. And it’s really dissappointing .

I would like to address the first day I arrive the staff don’t know that I book in booking .com the room that I choose in booking .con is different from they give me which later they transfer me to the right room but supposedly they have to prepare it that’s the reason I book in advance . Second thing there’s a poor hygiene the fan inside the room is full of dust . The light of the toilet is toilet not working for many days . The worst part is u tell to booking .com free wifi . And one more thing this no consistency of electricity any minute they off the light . I would recommend that the staff and the management must have proper training so that they have room for improvement . And I observe there’s not enough staff in the hotel for cleaning and cater every client need.