The Nai Harn

Location is fantastic

The stairs 😊

We stayed four nights at The Nai Harn, Phuket on March 15-19, 2026. We were grateful that the hotel assigned us Room 707, which is a high floor premium room we requested. The view was absolutely beautiful. However, when we took a nap on the early afternoon on March 17, we were waken up by very loud noises right from the ceiling as result of direct upstairs renovation construction at room 807. We waited for more than an hour for the noise to stop, but it did not and we called the reception. The reception then apologized and told us that they asked the renovation team to stop the work. Despite their apology and promise not to continue the renovation work, the renovation construction continued the next day! The hotel was clearly and visibly not full. As one of the Leading Hotels of the World, why would the hotel have assigned this room to us if they had planned renovation of a room right on top of our room during the course of our stay? And knowing we were staying at our room, why would the hotel have proceeded with the renovation construction any way, why would the hotel have not warned us of the renovation beforehand or offered any compensation for the clear breach of our quite enjoyment? The hotel did later offer a room change, but the offer was made only after our complaint, and the room they offered was on a lower floor in the same room category, which did not fit our early request for a high floor room. What the hotel did does not seem to satisfy the high bar of the Leading Hotels of the World. That said, we were very grateful for the hotel's room cleaning service and the hospitality provided by the staff at the hotel's restaurants.

Everything !!!! Amazing views , pristine premises and clean . Professional staff Thku

I had a great stay at a hotel that I think ticks all the boxes. I would like to thank all the staff for being so welcoming. I used the beach butler service a lot during my visit. This friendly team was always on hand to set up a mat and beach towel for sunbathing and also offered seating in the shade.

We stayed here for the second part of the holiday. Loved the place. Room was not available at 12 when we arrived and so did the check in formalities and waited in the bar with a complementary drink, while the room was getting readied. It was worth the wait. We were high up with a great view over the bay. The room was well set up and we had some sparkling wine waiting for our arrival. The deck are of the room was very nice and we spent most of our time here since the beach was crowded, there were jelly fish and the seating area on the beach reserved for Nai Harn guest was very small and were all taken quite quickly. However the outside relaxing lounger bed was perfect. They even had a putting mat!! The pool area was ok but there were people smoking and so we didn't go there much. Breakfast was excellent with plenty of choice although some items were not replenished quickly and this was about the only negative for breakfast. We ate out for dinner and so can't comment on the dinner options. Having some drinks and snacks at the outside bar with live music in the evening was nice. All staff were excellent and helpful. Overall thoroughly recommend this place. Yes, it is a long way away from the main area of Patong and about 1.5-2 hours to the airport in peak traffic, but very much worth it.

La chambre et sa terrasse avec vue mer magnifique Le petit déjeuner au top Le calme Le bar roof top et son chanteur musique saoul jazz La plage hyper propre et l’eau très claire ce qui est rare en Thaïlande La proximité de Raiwai et ses restaurants de poissons La salle de sport vue mer et superbes machines Le service du personnel vraiment aux petits soins J’avais oublié une fois mes lunettes de soleil dans les sanitaires et une autre fois ma gourde à la salle de sport ils les ont retrouvé et me les ont restitués

Aucun restaurant accessible à pieds à part ceux de l’hôtel Chaises longues mises à disposition sur la plage des transats seraient préférables pour un meilleur confort Un peu cher quand même pour la Thaïlande