Its Almost Heaven Here Heart of the Action

Location was great and it has lots of potential.

Property management highly unresponsive and never responded to questions before the stay or issues during the stay. There was no handsoap in upstairs bathroom, no shampoo, conditioner, or body wash provided, icemaker wasn’t functioning, upstairs bathroom light has a motion sensor that turns off after 30 sec - 1 minute. Kids showered at night and were dangerously left in the dark after getting in shower each night. Zero response from property management to all of the above.

Updated decor, mostly clean or cleanable (no rugs on the floors despite shoes off at the entrance meant clean up through the week with the broom), great outside space, comfortable, well stocked kitchen.

There was no binder or information packet on site, and nothing beyond the booking site picture for where to access the beach. It was tricky to find, and no one called us back with information after we left a message at the phone number listed on the app. It would have been less stressful to have that information on property rather than looking up the property listing and using a cryptic picture. Also, I emailed before signing the agreement because they had the wrong number of guests listed (3 in one place, 5 in another-we had 4). No one responded to my emails either.