D&D PineVill

Unfortunately there was not much we liked about this property at all. The communication was poor, and if it had not been for some very helpful young Koreans we would not have been able to get to the apartment at all. When we arrived, it was self check in, and we walked into the apartment to find one bed, and a separate thin mattress to sleep on (there were no sheets or pillowcases). There was no crockery or utensils, but there were a few pans. We did not use the washing machine so cannot comment. We did not feel clean or secure in there, so were glad we only booked 2 nights. The only thing good in connection to the apartment was transport links to the city and train/bus station, and we did have hot water.

As above, very poor standard of accommodation. I have travelled around the world, to all 7 continents and this will go down as one of the worst I have stayed in. It could potentially have been better had the owner communicated with us.

The space in the room was okay.

The room only had one bed and a thin matress instead of another one. The bed was also very uncomfortable and the pillow were actually just bags filled with a bead like material. If you are on a tight schedule you'll have to shower in freezing cold water because the hit water takes 20 minutes to refill. The water was also yellow so I had to keep the tap on until the water was clear. There were no simple amenities like plates, cups, spoons, a tissue box and there was not even a bin. There are loose fittings everwhere like a broken light switch where inside the wall could be seen and there were random holes in the walls. I have stayed at a lot of places with my family but i have never been so disappointed as i have been with this apartament. I don't recommend this to anyone who is travelling with family or kids. They are just taking your money.

Less communication and it feels that they won't take you serious.

Nothing. Paid for an apartment to cook. No cooking utencils apart from a small frypan. Gad to request all. Heater did not work. 2 mattresses given so uncomfortable. No toaster. Disgusted honestly.

Everything was extremely poor. My money i paid was too be comfortable with my family. Wrong advertising on booking .com. I want my money back. I'm going to fair trading and taking action against this company. My kids were freezing at night. Even though I told the lady about the heater nothing was done. DO NOT BOOK THIS APARTMENT. THEY ARE FRAUD